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Lagging while online gaming

theograham1612
Grafter
Posts: 215
Registered: 04-09-2013

Lagging while online gaming

Hello,
I seem to be having problems gaming on Xbox 360.
I'm struggling to join peoples games and I seem to be lagging when I'm speaking but yet I hear them fine.
Has my connection been changed or anything?
5 REPLIES
Community Veteran
Posts: 38,215
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Re: Lagging while online gaming

Moved to gaming as I suspect that it is more likely a peering problem and is better discussed there
Which games are you having trouble with
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Re: Lagging while online gaming

Do you have problems when doing anything else other than gaming? Do the games themselves lag or just the voice aspect?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
theograham1612
Grafter
Posts: 215
Registered: 04-09-2013

Re: Lagging while online gaming

Hello,
I believe I have found the issue, I think someone was accessing my wireless and using my connection without my knowledge, as after I deleted everything and insured all my devices had their WiFi off there was still something connected. What is it I have no idea, as a result I changed my wireless password and turned off my WiFi and although I don't lag in game I still lag for someone when I join a party. I don't know if it's his connection but he does tell me that everything is fine before I join which would mean the problem lies with me.
Would someone be able to tell me if I'm on a fastpath or interleaved profile please? If it's an interleaved profile can I be switched to a fastpath profile please?
Thanks
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Re: Lagging while online gaming

Interleaving is on low, but shouldn't cause issues like you're reporting. Unfortunately on Fibre we don't have the same tools as on ADSL so we can't switch interleaving on/off.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
theograham1612
Grafter
Posts: 215
Registered: 04-09-2013

Re: Lagging while online gaming

I've sorted the problem by assigning DMZ to the Xboxs IP, something I never had to do up to this point.