Lag on LoL
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- Re: Lag on LoL
Re: Lag on LoL
05-11-2013 11:29 PM
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Re: Lag on LoL
06-11-2013 8:52 AM
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1. Connect an Ethernet Cable to the router and plug the other end into the computer/laptop.
2. Open up your Web Browser (Such as Internet Explorer).
3. In the address bar at the top of the page (where it says http) you will need to delete whatever is in there, and replace this with: 192.168.1.254
4. You will be prompted for a username and password. (These should have been supplied when you received the router)
5. You should now be logged into the Technicolor Gateway. Click where it says 'Technicolor Gateway' (Just once).
6. In the middle of your screen you should see where it says 'Pick a Task', directly underneath that, you should see 'Set up my Technicolor Gateway', please click this.
7. Click, 'Next' >> Make sure Plusnet is highlighted and click 'Next' again.
8. Type in your account username followed by @plusdsl.net and also fill in your account password in the password field.
9. Click 'Next' and then click where it says 'Start'.
10. You should see a screen saying 'Configuring your Technicolor Gateway'. After a few minutes this should complete and you then need to click 'Finish'.
Please let me know if you require any further support.
Re: Lag on LoL
06-11-2013 5:28 PM
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Re: Lag on LoL
06-11-2013 5:43 PM
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http://www.plus.net/support/broadband/hardware/technicolor-582n-faqs.shtml#factoryReset
Ex-Broadband Service Manager
Re: Lag on LoL
06-11-2013 7:12 PM
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Re: Lag on LoL
06-11-2013 8:34 PM
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Re: Lag on LoL
06-11-2013 11:14 PM
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Re: Lag on LoL
07-11-2013 10:28 AM
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It does very much sound like there could be an issue with your router.
I've updated ticket 76858664 which you should be able to see at http://contactus.plus.net and have arranged a replacement to be dispatched.
Adam
Re: Lag on LoL
10-11-2013 9:39 PM
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Re: Lag on LoL
11-11-2013 4:54 PM
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I can see you've just connected, is it now working for you?
Re: Lag on LoL
13-11-2013 11:14 PM
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Ex-Broadband Service Manager
Re: Lag on LoL
14-11-2013 1:52 AM
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Pretty much all day, everyday now I am experiencing sharp increases in latency, never for a prolonged period of time, but certainly enough to mess up gaming. This happens when there is also no other internet activity (Running vnstat on the gateway on a separate monitor to make sure there's nothing saturating the connection that I wasn't aware of.)
Re: Lag on LoL
14-11-2013 11:03 AM
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http://forums.na.leagueoflegends.com/board/showthread.php?t=4019902 as they've been having latency issues since August?
Ex-Broadband Service Manager
Re: Lag on LoL
14-11-2013 12:52 PM
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Re: Lag on LoL
14-11-2013 1:54 PM
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Here is our traceroute to the server we were playing on:
Quote traceroute 95.172.65.84
traceroute to 95.172.65.84 (95.172.65.84), 64 hops max, 52 byte packets
1 10.3.1.253 (10.3.1.253) 3.937 ms 1.935 ms 1.059 ms
2 10.0.3.1 (10.0.3.1) 1.717 ms 1.597 ms 0.902 ms
3 vlan380.pbs-cr01.plus.net (84.93.216.88) 1.361 ms 1.292 ms 1.592 ms
4 gi6-8.ptp-cr01.plus.net (84.93.216.95) 1.524 ms 1.547 ms 1.430 ms
5 gi1-22.pcl-gw01.plus.net (84.93.224.49) 9.526 ms 9.330 ms 9.325 ms
6 ae3.pcl-cr01.plus.net (195.166.129.40) 9.227 ms 8.977 ms 9.430 ms
7 xe-11-1-0.edge3.london2.level3.net (212.187.201.209) 10.267 ms 9.442 ms 9.329 ms
8 ae-3-3.ebr1.paris1.level3.net (4.69.141.86) 15.805 ms 15.969 ms 16.547 ms
9 ae-71-71.csw2.paris1.level3.net (4.69.161.82) 17.914 ms
ae-91-91.csw4.paris1.level3.net (4.69.161.90) 18.865 ms
ae-61-61.csw1.paris1.level3.net (4.69.161.78) 21.383 ms
10 4.69.168.135 (4.69.168.135) 16.335 ms
4.69.168.7 (4.69.168.7) 16.267 ms
4.69.168.199 (4.69.168.199) 15.679 ms
11 global-crossing-xe-level3.paris1.level3.net (4.68.63.230) 34.788 ms 16.562 ms
global-crossing-xe-level3.paris1.level3.net (4.68.127.98) 19.535 ms
12 lag2.ar4.fra4.gblx.net (67.16.145.242) 21.336 ms 30.041 ms 25.272 ms
13 internap.ethernet20-3.ar4.fra4.gblx.net (64.209.103.178) 22.559 ms 25.911 ms 23.404 ms
14 border1.t7-1-bbnet1.fra002.pnap.net (95.172.67.1) 25.371 ms 25.680 ms 21.821 ms
15 * * *
Are you all following similar routes? Plusnet -> Level 3 -> Global Crossing -> gblx -> pnap
Ex-Broadband Service Manager
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