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ICMP blocking

jayed
Grafter
Posts: 108
Registered: 16-07-2009

ICMP blocking

Hi, I'm having trouble connecting to Xbox LIVE and get the following message on my 360:
Your console can connect to Xbox LIVE, but your router or gateway isn't properly responding to ICMP responses
Since I've connected before, this morning in fact, I'm assuming this is a problem with Microsoft's systems rather than Plus.net or my hardware but thought I'd just check if everything is ok.
3 REPLIES
jayed
Grafter
Posts: 108
Registered: 16-07-2009

Re: ICMP blocking

Rebooted my router as they advise.
Turns out that Games for Windows and Windows Live are failing too.
jayed
Grafter
Posts: 108
Registered: 16-07-2009

Re: ICMP blocking

Have had a look and others are saying the same so although microsoft themselves aren't reporting it, there seems to be a problem.
Community Gaffer
Community Gaffer
Posts: 12,799
Thanks: 630
Fixes: 62
Registered: 04-04-2007

Re: ICMP blocking

What router are you using and does it respond to ICMP requests? i.e can you ping your router from elsewhere on the Internet?

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵