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I've asked for Interlevling to be turned off

farley1981
Dabbler
Posts: 10
Registered: ‎09-05-2010

I've asked for Interlevling to be turned off

I've asked for Interlevling to be turned off via a ticket and not heard anything back for ages could a someone tell me how i would know if its been done or not?
Thanks
3 REPLIES
Moderator
Moderator
Posts: 19,254
Thanks: 2,156
Fixes: 347
Registered: ‎11-01-2008

Re: I've asked for Interlevling to be turned off

If you can get into your router and see the connection settings it would show as 'fastpath'.
What router do you have?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

farley1981
Dabbler
Posts: 10
Registered: ‎09-05-2010

Re: I've asked for Interlevling to be turned off

i have the Thomson TG585 v7
gyre
Grafter
Posts: 271
Registered: ‎19-11-2007

Re: I've asked for Interlevling to be turned off

If you go to the detail page for your DSL connection, check out the FEC errors.  If you have non-zero downstream FEC errors, you're probably interleaved.
-- gyre --