I've asked for Interlevling to be turned off

[#1]

I've asked for Interlevling to be turned off via a ticket and not heard anything back for ages could a someone tell me how i would know if its been done or not?
Thanks

[#2]

If you can get into your router and see the connection settings it would show as 'fastpath'.
What router do you have?

[#3]

i have the Thomson TG585 v7

[#4]

If you go to the detail page for your DSL connection, check out the FEC errors.  If you have non-zero downstream FEC errors, you're probably interleaved.
-- gyre --