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Horrible Ping

mdonkin
Newbie
Posts: 2
Registered: 27-12-2015

Horrible Ping

My son has been using plusnet to play league of legends for a while now. When we first received the wifi he said he had a steady 29 ping which he was really happy with. But recently the ping has been fluctuating from anything between 51 and 999. It's really frustrating to have to compete with his ping as well as other players he says. Is there anything you can do to fix this?
4 REPLIES
rongtw
Seasoned Hero
Posts: 6,217
Thanks: 1,109
Fixes: 11
Registered: 01-12-2010

Re: Horrible Ping

Is it X box or PC ?Huh
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mdonkin
Newbie
Posts: 2
Registered: 27-12-2015

Re: Horrible Ping

It's pc.
St3
All Star
Posts: 2,392
Thanks: 385
Fixes: 2
Registered: 13-07-2012

Re: Horrible Ping

Jump gateways to see if it help when he gets a large ping, also write down the gateway u are on before jumping. http://usertools.plus.net/@gateway/ ; Can he check his ping in other games too? Is it just in that one game ? Also is your broadband affect by recent bad weather ?
Win 10
i7 7700k
GTX 970
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Re: Horrible Ping

Quote
When we first received the wifi he said he had a steady 29 ping which he was really happy with.

It could even be more wifi devices/channels in use locally. It's worth trying different wireless channels, but really for gaming you should be using a wired connection where possible.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team