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High Ping

jamief00
Newbie
Posts: 1
Registered: ‎08-04-2008

High Ping

I migrated to BBYWP about a month ago, and am still getting pings of 60ms or so playing ETQW and Trackmania. I believe this may be due to my line / account being "interleaved" - is this something that can be fixed? Thanks.
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: High Ping

We can place an order to remove interleaving, this should complete the next working day. I'd only suggest doing this if you've read the support guides on interleaving and have a stable line.
Let me know if you want it removing and I'll get the order placed.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.