Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
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Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 4:05 PM
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Have any of you used wireshark before? If you can get us a good sample of your traffic while playing we might be able to work out why it's lagging.
Ex-Broadband Service Manager
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 4:28 PM
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I'll have a look at the Wireshark thread tonight and hopefully set it up to capture whilst I'm playing either tonight/tomorrow.
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 4:32 PM
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Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 4:49 PM
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Quote from: Tremaine2000 This is my tracert as of this evening.
I'm not sure I'm understanding this screengrab. Is that showing your first hop (router) being really variable? If so, anything else beyond there is going to be bad?
Ex-Broadband Service Manager
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 5:11 PM
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Quote from: shaone Back again for me too in a major way.
Tracing route to 199.91.189.21 over a maximum of 30 hops
1 83 ms 101 ms 97 ms dsldevice.lan [192.168.1.254]
2 31 ms 18 ms 10 ms lo0-central10.pcl-ag03.plus.net [195.166.128.184]
3 11 ms 10 ms 13 ms link-b-central10.pcl-gw02.plus.net [212.159.2.170]
4 13 ms 10 ms 13 ms xe-10-2-0.pcl-cr02.plus.net [212.159.0.202]
5 11 ms 12 ms 10 ms ae2.pcl-cr01.plus.net [195.166.129.6]
6 10 ms 11 ms 10 ms xe-11-2-0.edge3.London2.Level3.net [212.187.201.213]
7 18 ms 18 ms 16 ms ae-3-3.ebr1.Paris1.Level3.net [4.69.141.86]
8 17 ms 19 ms 19 ms ae-91-91.csw4.Paris1.Level3.net [4.69.161.90]
9 48 ms 16 ms 19 ms 4.69.168.200
10 18 ms 17 ms 20 ms ix-20-0.tcore1.PVU-Paris.as6453.net [80.231.153.65]
11 107 ms 134 ms 108 ms if-12-2.tcore1.PYE-Paris.as6453.net [80.231.154.69]
12 109 ms 108 ms 141 ms if-3-6.tcore1.L78-London.as6453.net [80.231.130.85]
13 108 ms 109 ms 108 ms if-2-2.tcore2.L78-London.as6453.net [80.231.131.1]
14 106 ms 105 ms 108 ms if-20-2.tcore2.NYY-NewYork.as6453.net [216.6.99.13]
15 110 ms 107 ms 113 ms if-5-2.tcore2.MTT-Montreal.as6453.net [216.6.99.30]
16 113 ms 119 ms 106 ms if-0-2.tcore1.MTT-Montreal.as6453.net [216.6.115.89]
17 110 ms 110 ms 107 ms if-5-2.tcore1.W6C-Montreal.as6453.net [64.86.31.6]
18 157 ms 161 ms 169 ms 66.198.96.50
19 165 ms 168 ms 170 ms 192.34.76.2
20 179 ms 175 ms 178 ms 199.91.189.234
21 173 ms 169 ms 173 ms 199.91.189.21
Just looking back at this trace, I've bolded the two hops which seem problematic. One appears to be within Tata, in Paris. This could well be congestion, and could well be the problem. The second bold I've just seen when I've tracerouted from my desktop, but isn't there on some of the other traces which suggest it could be periodic congestion causing it, rather than just a long hop.
It looks like you guys aren't alone on this:
http://forum.square-enix.com/ffxiv/threads/110929-FOR-THE-LOVE-OF-GOD-PLEASE-FIX-THIS-MASSIVE-LAG-PR...
If the problem is caused by Tata, we are dependant on them for a fix. We're evaluating if we can route a different way, but that's not an overnight thing.
Ex-Broadband Service Manager
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 5:26 PM
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Quote Quote from: Tremaine2000 on 22/10/2013, 20:53
This is my tracert as of this evening.
I'm not sure I'm understanding this screengrab. Is that showing your first hop (router) being really variable? If so, anything else beyond there is going to be bad?
I'm in no way an expert, but if everything else is going to be bad, why then (apart from hop 1) are the next 6 an average of 9ms in 413 traceroutes?
I'm not sure why my initial hop is so variable either, but apart from to FFXIV at prime time, my connection has been working really nicely.
As an aside, I've tried http://www.wtfast.com/ which is a vpn. It worked really nicely last night with latency of 88ms. There is a free trial for 1 month, then you have to pay. I don't want to go this route, especially as I'm paying for better connection specifically for gaming already. However, it should tide me over until this gets sorted. If not, then I will sadly look at leaving plusnet after almost 12 years custom.
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 5:38 PM
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Quote from: Kelly
10 18 ms 17 ms 20 ms ix-20-0.tcore1.PVU-Paris.as6453.net [80.231.153.65]
11 107 ms 134 ms 108 ms if-12-2.tcore1.PYE-Paris.as6453.net [80.231.154.69]
Looks to be the same lift on the traces on this threads too:
http://community.plus.net/forum/?topic=118180.msg1022742
Ex-Broadband Service Manager
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 6:19 PM
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Quote from: Kelly We're still not really sure what the problem is. Ignoring Fingus and his packet loss on traces to WoT servers, the latencies for the FFXIV traces seem about what we expect for the transatlantic hop and the problems you are describing sound like delays much greater than those latencies suggest.
Have any of you used wireshark before? If you can get us a good sample of your traffic while playing we might be able to work out why it's lagging.
I can get a wireshark grab tonight. I was trying to get one whilst I was raiding last night, but have lost the data from it now. If i can i'll try and grab some data when there is no lag and when there is.
The weird thing for me is that the latency is all one sided. As in according to my free company I'm still running around and acting like normal. I managed to heal turn 1 apparently fine, couldn't see any of the fight, my team mates were calling out various moves, When the boss died, everything speed up and i saw the whole fight in super fast vision.
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 7:42 PM
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How should I upload it?
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 7:53 PM
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Ex-Broadband Service Manager
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 8:00 PM
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shortly after i did a trace route and got the following results with a spike that caused me to dc after about 1 min of no movement from other characters
Tracing route to 199.91.189.19 over a maximum of 30 hops
1 <1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 17 ms 108 ms 30 ms lo0-central10.ptn-ag03.plus.net [195.166.128.192
]
3 31 ms 17 ms 56 ms link-a-central10.ptn-gw01.plus.net [212.159.2.13
6]
4 61 ms 16 ms 106 ms xe-5-3-0.ptw-cr01.plus.net [212.159.0.108]
5 17 ms 113 ms 17 ms te-3-4.car5.London1.Level3.net [217.163.45.181]
6 33 ms 16 ms 17 ms ae-52-52.csw2.London1.Level3.net [4.69.139.120]
7 16 ms 16 ms 17 ms ae-228-3604.edge3.London1.Level3.net [4.69.166.1
58]
8 17 ms 22 ms 17 ms ix-20-0.tcore1.LDN-London.as6453.net [195.219.83
.101]
9 119 ms 109 ms 114 ms if-17-2.tcore1.L78-London.as6453.net [80.231.130
.129]
10 107 ms 106 ms 107 ms if-1-2.tcore2.L78-London.as6453.net [80.231.130.
122]
11 107 ms 110 ms 112 ms if-20-2.tcore2.NYY-NewYork.as6453.net [216.6.99.
13]
12 109 ms 114 ms 110 ms if-5-2.tcore2.MTT-Montreal.as6453.net [216.6.99.
30]
13 109 ms 109 ms 125 ms if-0-2.tcore1.MTT-Montreal.as6453.net [216.6.115
.89]
14 142 ms 109 ms 111 ms if-5-2.tcore1.W6C-Montreal.as6453.net [64.86.31.
6]
15 120 ms 116 ms 106 ms 66.198.96.50
16 206 ms 171 ms * 192.34.76.2
17 109 ms 113 ms 118 ms 199.91.189.234
18 116 ms 101 ms * 199.91.189.19
19 144 ms * 129 ms 199.91.189.19
Trace complete.
Tried to attach but it doesnt seem to even if zipped (1.5MB) will put it on personal space in a min
Edit:
URL is http://www.dragona.plus.com/FFXIV/wireshark/
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 8:01 PM
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as far as the first page mentioning hard mode primal fights, i do experience lag in those fights, consistently, on and off peak
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 8:10 PM
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Quote from: Kelly Wow. How big is it? You could just put it on a file locker or something for us to get at tomorrow.
It's not really that big. Just 2,300 KB. FFXIV:ARR is a really light game bandwidthwise.
You can download the file here:
http://www.putlocker.com/file/B6CD44AC759594E7
I've been looking at it and all the downstream traffic (everything coming from the servers) is tagged as GOLD. Please, note that I am a PRO user (I added that addon yesterday) but I noticed lag both on FATEs and while playing solo (not that many when soloing though).
Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 8:16 PM
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Re: Final Fantasy XIV: Realm Reborn - Lag/Packet loss?
23-10-2013 8:18 PM
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http://www.putlocker.com/file/3B0D07DC709A39C9
http://www.putlocker.com/file/2AD4A3FFF5851E48
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