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Erratic Ping on Battlefieild 2142 PC

pingu1978
Dabbler
Posts: 11
Registered: 27-09-2009

Erratic Ping on Battlefieild 2142 PC

I have started to play BF2142 after some time away from it after being screwed over by MW2.
Trouble is, my ping is all over the show. I'll select a server with a good ping of around 50, play for 5 minutes and then my ping will rocket up to 800 at times.
I have seen an old post on this and you suggested changing the MTU, what is that and how do I do it?
I've just done a trace route if thats of any use, and that seems erratic to me.
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    97 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
  2    34 ms    35 ms    33 ms  lo0-plusnet.pcl-ag03.plus.net [195.166.128.1
  3    35 ms    34 ms    34 ms  gi1-6-703.pcl-gw01.plus.net [84.92.0.181]
  4    33 ms    33 ms    33 ms  te2-1.pcl-gw02.plus.net [212.159.1.114]
  5    33 ms    33 ms    34 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
  6  141 ms  129 ms    34 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  7    35 ms    35 ms    35 ms  212.58.238.149
  8    34 ms    33 ms    33 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Any help would be greatly appreciated!!!
19 REPLIES
Lorenzo48
Grafter
Posts: 179
Registered: 19-01-2010

Re: Erratic Ping on Battlefieild 2142 PC

Plus net gw1 and gw2 seem to be causing issues, posts on this forum and elswhere. I have same issue.
They either need to sort it out or they don't really want gamers to play on their ISP - even at £20 a month  Roll eyes
Don't ask customer service, they say the answer is to drop connection and re-connect.  Huh
Like you're gonna route me via another ISP?  Grin
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: Erratic Ping on Battlefieild 2142 PC

If you drop and reconnect you will more than likely attach to a different and perhaps less congested gateway which might give improved performance.
Will Moderate For Thanks
pingu1978
Dabbler
Posts: 11
Registered: 27-09-2009

Re: Erratic Ping on Battlefieild 2142 PC

By "drop and reconnect" do you mean just restarting my router or doing a full reboot of it, inc reset?
GixerBoy75
Dabbler
Posts: 17
Registered: 07-01-2010

Re: Erratic Ping on Battlefieild 2142 PC

I've tried this a number of times and it's made no difference to my ping times!
adie:quote
wacky17
Grafter
Posts: 134
Registered: 25-06-2008

Re: Erratic Ping on Battlefieild 2142 PC

I play this game most nights and to be honest with you i get high ping anywhere from ten to midnight. I dont get high ping with any other game just bf2142, i think its to do with the ports.
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: Erratic Ping on Battlefieild 2142 PC

Has anyone done a wireshark capture to make sure it is been prioritised correctly?
Will Moderate For Thanks
wacky17
Grafter
Posts: 134
Registered: 25-06-2008

Re: Erratic Ping on Battlefieild 2142 PC

Does wireshark work on win7?
pingu1978
Dabbler
Posts: 11
Registered: 27-09-2009

Re: Erratic Ping on Battlefieild 2142 PC

Wireshark? What is that?
Here is a log of this evenings activity. Restarted router at 22.10 ish. Only one spike so far after.
Those spikes were during a game = unplayable. You cant expect us to restart our router every time this happens!
pingu1978
Dabbler
Posts: 11
Registered: 27-09-2009

Re: Erratic Ping on Battlefieild 2142 PC

So are there any Plusnet staff monitoring this? Do they think these are acceptable? Are you expecting me to reset my router every night?
wacky17
Grafter
Posts: 134
Registered: 25-06-2008

Re: Erratic Ping on Battlefieild 2142 PC

I was on last night i didnt have much of a problem but i have installed wireshark now and i will start it up around 10pm tonght. The night before 24th i did have problems (1000+ ping).
@pingu1978 my name in bf2142 is drw81 so add me so if it spikes with you i should see it as well, thats if we are on the same server anyway.
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Erratic Ping on Battlefieild 2142 PC

The best check is to send us a Wireshark capture on a ticket while you are having the problems in game, this will let us check if the game is being prioritised correctly and if not, correct it.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
wacky17
Grafter
Posts: 134
Registered: 25-06-2008

Re: Erratic Ping on Battlefieild 2142 PC

Thank you i will do but this will be around midnight because this problem can happen any time between 10-midnight.
pingu1978
Dabbler
Posts: 11
Registered: 27-09-2009

Re: Erratic Ping on Battlefieild 2142 PC

OK will do. The video says not to do a capture for more than 10 seconds, thats barely time to get the game up and running. Shall I ignore that?
andymurdoch
Grafter
Posts: 46
Registered: 06-01-2009

Re: Erratic Ping on Battlefieild 2142 PC

if you ask me its nothing to do with game prioritys... loads of us went thru this last november, all of us submitted wiresharks and the games were prioritised fine, just appears the service has degraded back to what it was last november again Sad