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Disconnection on Game

RalloTubbs
Hooked
Posts: 8
Registered: 09-07-2016

Disconnection on Game

First time here.

 

so been with PN 3 months all well and good yet a few day im losing connection to the games i play ie FF14. spoke to makers and they have said no issues on there end. PN avoided the question saying its the game. 

 

what can i do to fix it. 

 

no DSL drop out internet and everything else works but not this one game

4 REPLIES
St3
All Star
Posts: 2,394
Thanks: 387
Fixes: 2
Registered: 13-07-2012

Re: Disconnection on Game

maybe the pn person u spoke too was not too sure, maybe one of the lads who wonder these forums can offer some help

Win 10
i7 7700k
GTX 970
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Disconnection on Game

It seems odd that everything else works fine but the game drops out. Are you gaming off a wired or a wireless connection?

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
RalloTubbs
Hooked
Posts: 8
Registered: 09-07-2016

Re: Disconnection on Game

It was wired.

Sorted now same issue and other people within IP Range 51.6.x.x static IP correctdd it
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Disconnection on Game

Thanks for confirming. Apologies for the late response.

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet