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Connecting to Games (PC) drops my internet connection.

nrainford
Newbie
Posts: 3
Registered: 31-10-2013

Connecting to Games (PC) drops my internet connection.

My internet connection is stable. However when I try to Open a game that has a server browser or connect to a game online my internet drops almost instantly.
5 REPLIES
Community Veteran
Posts: 38,216
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Re: Connecting to Games (PC) drops my internet connection.

When you say it drops can you be more specific
Does your router lose sync
Does it hold sync but loses the connection to internet
Does the router reboot
Does the router still stay connected properly but the PC loses the connection to the router
nrainford
Newbie
Posts: 3
Registered: 31-10-2013

Re: Connecting to Games (PC) drops my internet connection.

Whenever I try to connect to either a server browser or a game itself my internet connection drops. The light on the router for internet goes out completely for about 30 seconds, broadband one stays on. Then it reconnects to the internet after about another 30 seconds. This happens everytime, but if I dont connect to a game, my internet is quite stable for downloads and streaming videos etc.
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Re: Connecting to Games (PC) drops my internet connection.

Which router?  Which games and do you use upnp for them or manually port foward?
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
nrainford
Newbie
Posts: 3
Registered: 31-10-2013

Re: Connecting to Games (PC) drops my internet connection.

Technicolor TG582n
All games cause this issue it would seem (BF3, dota2, wow included). All cause a disconnect from the internet whenever I connect to any sort of login or server list.
Using UPnP at the moment. Will try port forwarding shortly.
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Re: Connecting to Games (PC) drops my internet connection.

If manually port forwarding doesn't help I would ask plusnet for a replacement router, as that is not normal even if using upnp and could be signs of it dying.  I have the same router and never have had that issue with it, so you might have a bad one or its dying.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017