cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot connect to Apex Legends servers

jamieashton
Interested
Posts: 2
Registered: ‎03-03-2019

Cannot connect to Apex Legends servers

Hi,

when I log into Apex Legends servers on my PS4 I get through the first time, then any subsequent connections after my first game I am unable to connect to the servers for a certain amount of time, or at least I can access the lobbies but am unable to connect to any games.

My PS4 has a static IP and my Technicolor router has the DMZ set to the PS4 static IP, I also have port forward enabled for all Apex Legends ports and still suffer from this issue. have been using my PS4 at my friends house (who has a different ISP) and am able to connect with no issue there.

Tags (2)
4 REPLIES 4
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,930
Thanks: 9,568
Fixes: 1,512
Registered: ‎21-04-2017

Re: Cannot connect to Apex Legends servers

Hi there, I'm sorry that you're experiencing problems while gaming.

If you can PM me your account username I'll be happy to look into this for you.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
jamieashton
Interested
Posts: 2
Registered: ‎03-03-2019

Re: Cannot connect to Apex Legends servers

Hi,

PM you which account?

my plus net account I assume but part of me seems to think you want my PSN as well lol

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,930
Thanks: 9,568
Fixes: 1,512
Registered: ‎21-04-2017

Re: Cannot connect to Apex Legends servers

Your plusnet account username will do Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
dsevans
Dabbler
Posts: 16
Thanks: 5
Registered: ‎12-10-2017

Re: Cannot connect to Apex Legends servers

Hi.  I am having this issue - did you ever resolve it?