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Cannot connect to Apex Legends servers

jamieashton
Newbie
Posts: 2
Registered: ‎03-03-2019

Cannot connect to Apex Legends servers

Hi,

when I log into Apex Legends servers on my PS4 I get through the first time, then any subsequent connections after my first game I am unable to connect to the servers for a certain amount of time, or at least I can access the lobbies but am unable to connect to any games.

My PS4 has a static IP and my Technicolor router has the DMZ set to the PS4 static IP, I also have port forward enabled for all Apex Legends ports and still suffer from this issue. have been using my PS4 at my friends house (who has a different ISP) and am able to connect with no issue there.

Tags (2)
3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 15,161
Thanks: 4,695
Fixes: 781
Registered: ‎21-04-2017

Re: Cannot connect to Apex Legends servers

Hi there, I'm sorry that you're experiencing problems while gaming.

If you can PM me your account username I'll be happy to look into this for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
jamieashton
Newbie
Posts: 2
Registered: ‎03-03-2019

Re: Cannot connect to Apex Legends servers

Hi,

PM you which account?

my plus net account I assume but part of me seems to think you want my PSN as well lol

Plusnet Help Team
Plusnet Help Team
Posts: 15,161
Thanks: 4,695
Fixes: 781
Registered: ‎21-04-2017

Re: Cannot connect to Apex Legends servers

Your plusnet account username will do Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team