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Borderlands 2 Download/Installation problems

Hectare
Newbie
Posts: 8
Registered: 21-02-2013

Borderlands 2 Download/Installation problems

My son has brand  new hard earned,  HP Envy laptop, with i7 processor, 8 gb memory, and one of his first actions was to try to download Borderlands 2 from Steam...the download commenced at 4.40 pm yesterday, and by 8.10p,m only 32% had completed....
I am no techie but this is clearly not normal. Our broadband connection speed last evening was  AOK, with no obvious problems,  so can anyone advise what we can do? I am not confident the game is ever going to complete downloading,  and contacting Steam is a mystic exercise...
Have we been unlucky or is this a known problem with Borderlands 2?
Many thanks for reading
Tony and Ruan
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Borderlands 2 Download/Installation problems

Did he play any other Steam games while the download was happening? If so that'll be why it's so slow, Steam pauses downloads while you're playing other games.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Re: Borderlands 2 Download/Installation problems

The game is about 12 gig in size before patches, so unless you have fibre it will take a while. e.g. for my 3.5mbit connection that would mean roughly 7 hours worth and that is with nothing else stealing the bandwidth, so I do those large ones after midnight when asleep.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Hectare
Newbie
Posts: 8
Registered: 21-02-2013

Re: Borderlands 2 Download/Installation problems

To Gus Wow..we didn't realise that....we just have ADSL connection, not fibre so it sounds like it will be a long job...many thanks for the info.
I imagine we can resule or restart an installation?
To Chris, NO,  he had no other games or applications running.....thanks for your reply
(As you can see I am no Techie, not even sure how to use the 'reply' facility properly)
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Re: Borderlands 2 Download/Installation problems

Yes you can resume the download at a later time with steam, just click pause in the download window of steam or just close steam and it does that automatically.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Hectare
Newbie
Posts: 8
Registered: 21-02-2013

Re: Borderlands 2 Download/Installation problems

Thanks again ...that sorts out my evening I reckon!
Tony