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Xbox Live - Solwise Router and I cant hear my mates

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Xbox Live - Solwise Router and I cant hear my mates

Sad

My mate and I have exactly the same setup, (Plus.net 512k, Solwise Router, Xbox Live)

We can play just fine LIVE and everyone else in the game can hear us both,

trouble is, we can see each other, shoot each other but cannot hear or speak to each other

I;ve posted this problem about 6mnths ago to no avail, now hoping more
have got clued up and someone will be able to assist ?

My only option that I can think of is for us to get off Plus.net and try another ISP ?

any ideas out there please ? thanks in advance
14 REPLIES
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

Xbox Live - Solwise Router and I cant hear my mates

Hi there,

I think that this will probably be a port forwading issue. Have you tried putting the XBox in the DMZ of your router? If not you could ask for a block of 4 IP addresses and assign the XBox a public IP address. We should not have a problem with this and, whats a few IP's over loosing a customer Smiley

If the DMZ doesn't work just raiase a link:contact us ticket asking for the IP addreses.

Regards,
Delves
Grafter
Posts: 188
Registered: 26-08-2007

Xbox Live - Solwise Router and I cant hear my mates

This isn't a common problem but I have seen it mentioned a few times, I use ICS and if my Firewall is running I get audio problems. Like josh I think it will be a router issue, try posting on http://new.britxbox.co.uk/ I'm sure you'll get it sorted
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Xbox Live - Solwise Router and I cant hear my mates

Shockedops:

At the risk of being ridiculed I'm afraid I dint understand the instruction "Have you tried putting the XBox in the DMZ of your router?"

I use a small 4 port hub to share the ADSL between my PC and the Xbox

each unit has a different IP ( .2 and .3 respectivly )

As for putting the xbox in the "DMZ" ? what is tis and how please ?

Many thanks

MArk
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

Xbox Live - Solwise Router and I cant hear my mates

Hi there,

I am afraid I don't know how you configure the Solwise Router beyond the basics, I would check the manual and if you are still experiencing problems try www.solwiseforums.co.uk for support on how stuff is set up (they will understand DMZ). You could also try the link:ADSL forum here, as there is likely to be a large number of people there with the same router who would not read the games forum.

Regards,
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Xbox Live - Solwise Router and I cant hear my mates

i have the same problem Sad

did you fix it? and how do i fix it?

cheers
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Xbox Live - Solwise Router and I cant hear my mates

Still no joy I;m afraid

Ive even put up a topic in ADSL forum and on Solwise and still no-one can help
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Xbox Live - Solwise Router and I cant hear my mates

If you don't mind me askin wats your xbox live name just wondering wether i'd be able to hear you. And wat do you play, im a counter strike addict!
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Xbox Live - Solwise Router and I cant hear my mates

Counter Strike
Rainbow Six 3
Ghost Recon IT
all good

Cheers

<gamertag> RIPPPER (note 3 P's)
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Xbox Live - Solwise Router and I cant hear my mates

There doesn't seem to be a DMZ option with the Solwise
you could try creating your own rule to forward all ports
to your chosen pc or Xbox.
Bring up your routers set up page : 192.168.7.1 ?
Select : NAT Options.
Drop down list click 'Add' to display Add page.
Then add the following NAT rule ;
Rule Flavour : RDR
Rule ID : 10 (or choose a number you haven't used yet)
Protocol : All
Local Address From : 192.168.7.3 (asuming this is address of XBox in DMZ)
Local Address To : 192.168.7.3 (as above)
Global Address From : 0.0.0.0
Global Address To : 0.0.0.0
Destination Port From : Any Other Port : 1 ( in RH box)
Destination Port To : Any Other Port : 65535
Local Port : Any Other Port : 0
Save, commit and re-boot.
I haven't tried this as I don't use the Solwise, so if you
don't get results delete the rule.
If you need to place the pc in the DMZ zone alongside XBox you can add the 'Local Address From ' as 192.168.7.2 ( 'to' remains .3)
Also you expose yourself to hackers placing pc In DMZ so good Antivirus essential plus using a software free firewall such as Sygate or zone alarm might help.
Alec.
Ps. Edited.
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Xbox Live - Solwise Router and I cant hear my mates

Many thanks Alec

I use a hub to supply CAT5 connection to each PC and xbox so will try the rule for xbox IP only

If works, I will post web page 'HOW TO' and resolve this once and for all

Fingers crossed


Mark
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Xbox Live - Solwise Router and I cant hear my mates

Did that work? havent tried it yet myself! Gonna give it a go tomorrow probably.
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Xbox Live - Solwise Router and I cant hear my mates

Sad

No didnt work

NAT rule allows xbox access but my 3COM still provides a better connection (i.e. My mates and I can talk in XBOX Live to each other)

The Solwise must have some other firewall in place

by the way, the none of us can Host a game in xbox live with either router, our connections are limited somehow

There's people using USB Modems getting better connections than us,

As my connectin has been checked and I'm told its really very good, it HAS to be a firewall issue.

If I ever get to the bottom of this, I will let you know.

Cheers

Mark
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Xbox Live - Solwise Router and I cant hear my mates

According to the Solwise forum and Xbox Live,
you need to open the following ports :
UDP 88
TCP 88
UDP 53
TCP 53
UDP 3074
TCP 3074

Try creating some more rules in addition to the previous one.

Rule flavour : RDR
Rule ID : 11 (or previously unused number)
Protocol : All
Local address from : 192.168.7.2 (address of pc not Xbox)
Local address to : 192.168.7.2
Global address from : 0.0.0.0
Global address to : 0.0.0.0
Destination port from : 88
Destination port to : 88
Local port :88

Rule flavour : RDR
Rule ID : 12
Protocol : All
Local address from : 192.168.7.2 (address of pc)
Local address to : 192.168.7.2
Global address from : 0.0.0.0
Global address to : 0.0.0.0
Destination port from : 3074
Destination port to : 3074
Local port : 3074

Rule flavour : RDR
Rule ID : 13 (or unused number)
Protocol : All
Local address from 192.168.7.2
Local address to : 192.168.7.2
Global adress from : 0.0.0.0
Global address to : 0.0.0.0
Destination port from : 53
Destination port to : 53
Local port : 53

Also try putting address of Xbox in 'local address to'
if you get no result.
Alec
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SAR + Xbox + PlusNet + Speech

Hi, I have a Solwise router SAR-715 and it works brilliantly with XBox live with PlusNet and has done for about a year now. Something that springs to mind with all this talk of opening ports is that you may have your firewall turned on and that may be causing the problem. If you've got NAT enabled then turn off your firewall, it will have no effect blocking inbound traffic because there won't be any with NAT enabled. If you've got NAT turned off then turn it on, even if you're only using one PC/Xbox at a time, it's much safer, all your ports operate in stealth mode meaning that you are effectively invisible to port scanners and would be hackers. You don't need any port forwarding (or reserved mapping as they're called on my SAR) so get rid of them all unless you've set them up for a specific non-xbox reason (e.g. you're running a web server or a mail server on your PC), but if you leave any active then just make sure any target software on the target PC is constantly patched bang up-to-date. Hope that helps. One final thing, don't expect to hear anyone in Ghost Recon once the game has started, unless it's a very specific type of game with very few people you don't have a hope in hell of having enough bandwith for sound. Now Moto GP 2 on the other hand was written so well that MS are using it as a best practice example for other companies when it comes to bandwith usage. You hardly ever get voice drop outs even when all 16 people are playing and talking!