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Need help with an online game!

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Need help with an online game!

Hi there;

I'm a recent joiner to Plusnet and, for the most part, it has been a good experience. However, among the small issues I have encountered, by far the most annoying is not being able to play Horizons: Empire of Istaria. Yes it's old with mixed views around the place, but the fact is I want to play it Shocked) .

Works fine on my folks broadband, but here the data flow rarely makes it over 800 bytes per second for a game that needs 15kb/sec. It takes a small age to load because of this and playing thereafter is impossible as this game streams terrain over the net. You can move but the land does not keep up. WoW, predictably, works fine although patches slowly, presumably because of the use of torrents.

I can only think that Plusnet are mistaking the traffic for this game for something more suspect like p2p and are caping the bandwidth. I've tried a few things here:
http://vnboards.ign.com/horizons_general_board/b5252/91033457/r91033471/

and here:
http://community.istaria.com/forum/showthread.php?t=14388

My router is currently configured for port forwarding as in the second link, and it doesn't matter if the Windows firewall is on or off. I have also tried turning off the router firewall.

Anyone who successfully helps me to solve this problem I'll gladly buy a beer. If this is an ISP issue I would hope Plusnet can try and resolve this.

Many thanks;

Graeme

EDIT: I've tried turning off the pc firewall, router firewall and the Plusnet firewall on "Connection Settings" when logging into the Plusnet site. When I then run the ShieldsUp! tests on http://www.grc.com/intro.htm ... everything is still Stealthed, even after rebooting the router and reconnecting. Small wonder any online game is choking.
4 REPLIES
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Need help with an online game!

Hi, I'm moving this to a the Gaming forum, which is more appropriate for your posting. Also you might want to check out this posting which should help...
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Need help with an online game!

Thanks for the reply. I was 50/50 on where to post this. I'll raise a ticket, as the game is not listed.

Rgds;

Graeme
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Need help with an online game!

Hi,

If you can include as much detail of the game including the port(s) it uses and the IP addresses of any central servers (if there are any) we'll be able to review the details and should be able to add it for you.
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Need help with an online game!

Hi Dave;

Yes I included the port ranges and server addresses in the ticket.

I'll keep my fingers crossed!

Many thanks;

Graeme