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Conquer online and Eudemons online lag problem!!

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Conquer online and Eudemons online lag problem!!

I don't know how to find the ports and before you say any BS i have searched the google about thier ports and nothing came up, so what do i do now? and also my p2p software doesn't work the max download speed i get is 30kb and my conection is 8mb. Before you say anything the file i was donwloading had 2k seeders and normaly it would go at 500kb
minimum. In my contract it says i can download as much as i want during the off-peak times without limitation now if this is not a limitation on your behalf can someone explain to me what it is?

I have tested my connection with everything thier is, nothings wrong on my side i reformated my pc, moden everything, changed firewalll and used different programs nothing works. I want the service am guaranteed in my contract, nothing more if you can't provide it just delete my account or your not getting anything cuz am not wasting another penny on your serive or what ever its called (waste).