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Answer to my earlier question

ampdef
Grafter
Posts: 39
Registered: 14-08-2007

Answer to my earlier question

:shock: Hello Plus.net!

I have just done a "Poll" of Plus.net with UOTrace and there was a 100% loss at; pih-al4.plus.net at IP Address 212.159.1.36. Why?? Can somebody at plus.net look into thisHuh

Thank you
25 REPLIES
N/A

Answer to my earlier question

Can you post a tracert including the hop in question.
ampdef
Grafter
Posts: 39
Registered: 14-08-2007

Battlefield 2142

The trace starts at hop1, 195.166.128.72, hop6, 212.159.0.30, hop7, 212.159.1.36 then the last hop, 212.159.8.137 Out of 262 Pkts sent 0 from hop7
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Answer to my earlier question

Sorry, can you actually post the tracert output, with ALL hops, so we can see the figures.
ampdef
Grafter
Posts: 39
Registered: 14-08-2007

Answer to my earlier question

Did I do this right??
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Answer to my earlier question

Nope.

If you are using Windows, can you try using the windows dos command tracert then you can copy/paste the result. If you are using Unix/Linux, use traceroute.

Or for windows, try WinMTR.
ampdef
Grafter
Posts: 39
Registered: 14-08-2007

Answer to my earlier question

I am using a piece of software from www.primenet.com/~simpson, as suggested by ea games, not msdos. Is there anyway I can upload a screen shot? Or email me and I will attach the screen shot.
Slick
Grafter
Posts: 123
Registered: 01-08-2007

Answer to my earlier question

when you are in msdos and done tracert use your print screen button then paste it into any editing software and save as jpeg.
easy m8 Wink Wink
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Answer to my earlier question

Must easier to just select all, copy and paste the text - it will also mean you don't need to put the image on some webspace then link to it.

Or use WinMTR as I suggested earlier which has a copy option (don't copy HTML, just copy text)
GersFans
Grafter
Posts: 191
Registered: 30-07-2007

Answer to my earlier question

Quote

Or use WinMTR as I suggested earlier


WinMTR is an excellent application, an absolute must for gamers, its easy to use and installs very easily [very small application].

I seen WinMTR suggested in these forums a few months ago and have used it everyday since, thanks to whoever posted it back then!!
ampdef
Grafter
Posts: 39
Registered: 14-08-2007

Answer to my earlier question

Tracing route to eaocore01-eqx-iad.ea.com [159.153.224.82]
over a maximum of 30 hops:

1 30 ms 36 ms 31 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
2 33 ms 30 ms 30 ms ge0-0-0-403.pte-gw1.plus.net [84.92.4.1]
3 29 ms 32 ms 30 ms ge0-0-0-22.ptn-gw1.plus.net [212.159.4.1]
4 30 ms 30 ms 33 ms ge-4-1.metro2-londencyh00.London1.Level3.net [21
2.113.11.41]
5 35 ms 38 ms 32 ms so-1-2-0.gar2.London1.Level3.net [212.113.0.118]

6 29 ms 31 ms 31 ms sl-bb21-lon-6-0.sprintlink.net [213.206.131.21]

7 100 ms 100 ms 100 ms sl-bb21-tuk-10-0.sprintlink.net [144.232.19.69]

8 100 ms 100 ms 102 ms sl-bb20-tuk-15-0.sprintlink.net [144.232.20.132]

9 112 ms 111 ms 111 ms sl-bb20-rly-11-0.sprintlink.net [144.232.20.136]

10 111 ms 114 ms 113 ms sl-bb26-rly-9-0.sprintlink.net [144.232.7.250]
11 112 ms 113 ms 114 ms sl-bb21-dc-12-0-0.sprintlink.net [144.232.9.212]

12 114 ms 112 ms 113 ms sl-st21-ash-10-0.sprintlink.net [144.232.20.148]

13 113 ms 113 ms 112 ms sl-nufx-12-0.sprintlink.net [144.223.246.182]
14 114 ms 113 ms 113 ms 159.153.224.170
15 112 ms 113 ms 112 ms eaocore01-eqx-iad.ea.com [159.153.224.82]

Trace complete.

As you can see this seems OK. What I shall try and do, at this time of night 2305, is try to connect to ea again.
ampdef
Grafter
Posts: 39
Registered: 14-08-2007

Answer to my earlier question

Still no connect. Retried the software ea suggested and came up with this result.

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
lo0-plusnet.pte-ag1.plus.net 195.166.128.64 1 26ms 31ms 0% 81 / 81 25ms / 145ms
ge0-0-0-403.pte-gw2.plus.net 84.92.4.2 2 27ms 30ms 0% 81 / 81 25ms / 123ms
ge1-0-0-23.ptn-gw1.plus.net 212.159.4.17 3 26ms 29ms 0% 81 / 81 26ms / 129ms
gi0-1-31.ptc-gw1.plus.net 195.166.129.3 4 26ms 31ms 0% 81 / 81 25ms / 173ms
se3-0.pih-gw1.plus.net 195.166.129.250 5 34ms 35ms 0% 81 / 81 33ms / 41ms
vlan8.pih-gw4.plus.net 212.159.0.30 6 34ms 36ms 0% 81 / 81 33ms / 170ms
pih-al4.plus.net 212.159.1.36 7 37ms 100% 0 / 80
portal.plus.net 212.159.8.137 8 34ms 36ms 0% 80 / 80 34ms / 55ms

As you can see there is something wrongHuh
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Answer to my earlier question

The two traces are completely different so can't be used as a comparison. what was the 2nd trace to as it apears to terminate at the PN portal i.e. not the same destination as the first trace.
ampdef
Grafter
Posts: 39
Registered: 14-08-2007

Answer to my earlier question

tracert to ea.com
Tracing route to ea.com [159.153.235.27]
over a maximum of 30 hops:

1 30 ms 30 ms 31 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
2 29 ms 29 ms 30 ms ge0-0-0-103.ptn-gw2.plus.net [84.92.3.18]
3 29 ms 30 ms 29 ms ge-4-1.metro2-londencyh00.London1.Level3.net [21
2.113.11.41]
4 30 ms 30 ms 30 ms so-1-2-0.gar2.London1.Level3.net [212.113.0.118]

5 29 ms 30 ms 30 ms sl-bb21-lon-6-0.sprintlink.net [213.206.131.21]

6 101 ms 100 ms 100 ms sl-bb21-tuk-8-0-0.sprintlink.net [144.232.9.209]

7 101 ms 101 ms 100 ms sl-bb20-tuk-15-0.sprintlink.net [144.232.20.132]

8 112 ms 111 ms 111 ms sl-bb20-rly-11-0.sprintlink.net [144.232.20.136]

9 113 ms 111 ms 111 ms sl-bb26-rly-9-0.sprintlink.net [144.232.7.250]
10 111 ms 113 ms 112 ms sl-bb20-dc-13-0-0.sprintlink.net [144.232.20.12]

11 120 ms 121 ms 120 ms sl-st21-ash-11-0.sprintlink.net [144.232.20.134]

12 114 ms 113 ms 114 ms sl-nufx-12-0.sprintlink.net [144.223.246.182]
13 113 ms 114 ms 115 ms 159.153.224.170
14 114 ms 115 ms 114 ms eaocore01-eqx-iad.ea.com [159.153.224.82]
15 112 ms 112 ms 113 ms www.ea.com [159.153.235.27]

Trace complete.
The secound, Ultima Online trace utility.

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
lo0-plusnet.ptn-ag1.plus.net 195.166.128.123 1 27ms 27ms 0% 31 / 31 25ms / 49ms
ge0-0-0-103.ptn-gw2.plus.net 84.92.3.18 2 26ms 25ms 0% 31 / 31 25ms / 27ms
ge-4-1.metro2-londencyh00.London1212.113.11.41 3 26ms 25ms 3% 30 / 31 25ms / 26ms
so-1-2-0.gar2.London1.Level3.net 212.113.0.118 4 34ms 31ms 0% 31 / 31 25ms / 75ms
sl-bb21-lon-6-0.sprintlink.net 213.206.131.21 5 26ms 25ms 0% 31 / 31 25ms / 27ms
sl-bb21-tuk-8-0-0.sprintlink.net 144.232.9.209 6 97ms 96ms 0% 31 / 31 96ms / 98ms
sl-bb20-tuk-15-0.sprintlink.net 144.232.20.132 7 95ms 97ms 0% 31 / 31 94ms / 189ms
sl-bb20-rly-11-0.sprintlink.net 144.232.20.136 8 107ms 106ms 0% 31 / 31 106ms / 108ms
sl-bb26-rly-9-0.sprintlink.net 144.232.7.250 9 108ms 108ms 0% 30 / 30 107ms / 109ms
sl-bb20-dc-13-0-0.sprintlink.net 144.232.20.12 10 107ms 106ms 0% 30 / 30 106ms / 108ms
sl-st21-ash-11-0.sprintlink.net 144.232.20.134 11 118ms 117ms 0% 30 / 30 116ms / 118ms
sl-nufx-12-0.sprintlink.net 144.223.246.182 12 111ms 110ms 0% 30 / 30 109ms / 112ms
* Unknown Host * 159.153.224.170 13 109ms 120ms 0% 30 / 30 108ms / 300ms
eaocore01-eqx-iad.ea.com 159.153.224.82 14 110ms 109ms 0% 30 / 30 108ms / 110ms

Both of these traces look OK but I still cannot connect to ea.
ampdef
Grafter
Posts: 39
Registered: 14-08-2007

Answer to my earlier question

Both of these traces to plus.net


C:\Documents and Settings\Michael>tracert plus.net

Tracing route to plus.net [212.159.8.137]
over a maximum of 30 hops:

1 28 ms 29 ms 30 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
2 29 ms 30 ms 30 ms ge0-0-0-103.ptn-gw2.plus.net [84.92.3.18]
3 29 ms 30 ms 30 ms ge0-0-0-22.ptn-gw1.plus.net [212.159.4.1]
4 31 ms 31 ms 29 ms gi0-1-31.ptc-gw1.plus.net [195.166.129.3]
5 38 ms 39 ms 38 ms se3-0.pih-gw1.plus.net [195.166.129.250]
6 38 ms 39 ms 39 ms vlan8.pih-gw4.plus.net [212.159.0.30]
7 38 ms 53 ms 38 ms pih-al4.plus.net [212.159.1.36]
8 36 ms 36 ms 90 ms portal.plus.net [212.159.8.137]

Trace complete.

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
lo0-plusnet.ptn-ag1.plus.net 195.166.128.123 1 27ms 26ms 0% 31 / 31 25ms / 33ms
ge0-0-0-103.ptn-gw2.plus.net 84.92.3.18 2 26ms 25ms 0% 31 / 31 25ms / 27ms
ge0-0-0-22.ptn-gw1.plus.net 212.159.4.1 3 26ms 26ms 0% 31 / 31 25ms / 35ms
gi0-1-31.ptc-gw1.plus.net 195.166.129.3 4 26ms 33ms 0% 31 / 31 25ms / 243ms
se3-0.pih-gw1.plus.net 195.166.129.250 5 34ms 33ms 0% 31 / 31 32ms / 35ms
vlan8.pih-gw4.plus.net 212.159.0.30 6 35ms 34ms 0% 31 / 31 33ms / 35ms
pih-al4.plus.net 212.159.1.36 7 36ms 100% 0 / 30
portal.plus.net 212.159.8.137 8 34ms 39ms 0% 30 / 30 34ms / 115ms

Hope this is of more help?