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slow speeds

vorlon99
Dabbler
Posts: 17
Registered: ‎21-11-2020

Re: slow speeds

Not any more and dont have a spare unfortunately. time to get a new one? recommendations? (inexpensive)

Dan_the_Van
Hero
Posts: 3,027
Thanks: 1,459
Fixes: 90
Registered: ‎25-06-2007

Re: slow speeds

@vorlon99 

TP- Link AC1200 just refers to the up to wifi speeds the device supports. ( 5Ghz - 867 Mbps & 2.4Ghz - 300 Mbps)

Another TP-Link DSL Modem/Router !?

With most TP-Link devices the advanced status page has an overview of the xDSL connection.

If you can not access the router Landing Page I suggest try switch off and on, if that fails a factory reset might be required using the pin hole near the LAN ports.

HTH

Dan.

vorlon99
Dabbler
Posts: 17
Registered: ‎21-11-2020

Re: slow speeds

Hi Dan, its been turned on and off a couple of times, will try the reset when I get home  but need a back up plan.

my wife works from home and she and others have said they have had random disconnects. but I also use wired plug adaptors for the 2 other connections

 

Dan_the_Van
Hero
Posts: 3,027
Thanks: 1,459
Fixes: 90
Registered: ‎25-06-2007

Re: slow speeds

Are the random disconnects with the power adapter connected devices or devices connected directly to the router or wifi?

In some situations powerline adapters can be temperamental, not that I have found them so.

All speed tests should be performed on a wired device connected directly to the router.

Dan.

vorlon99
Dabbler
Posts: 17
Registered: ‎21-11-2020

Re: slow speeds

to be honest I dont know as I only found this out yesterday. I cant take the risk with the router, so I'll get a new one for del tomorrow and swap when I get home. just looking for recommendations. 

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 491
Fixes: 131
Registered: ‎07-12-2017

Re: slow speeds

Hiya @vorlon99, as @jab1 has mentioned, I would recommend connecting to your Hub One if you still have this, it will also help to rule out any problems with your current router.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
jab1
Legend
Posts: 18,894
Thanks: 6,191
Fixes: 283
Registered: ‎24-02-2012

Re: slow speeds

@LaurenB - see post #16

John
vorlon99
Dabbler
Posts: 17
Registered: ‎21-11-2020

Re: slow speeds

Dan_the_Van
Hero
Posts: 3,027
Thanks: 1,459
Fixes: 90
Registered: ‎25-06-2007

Re: slow speeds

You will need a modem for that device to work fully.

Title clearly says 'Cable Router'

Dan

jab1
Legend
Posts: 18,894
Thanks: 6,191
Fixes: 283
Registered: ‎24-02-2012

Re: slow speeds

And, to follow @Dan_the_Van 's comment, I hope the description is a load of rubbish - only 802.a wireless and WEP security - on  Wi-Fi6 kit???

Yea, noticed the 'Cable Router on re-reading, Dan.😀

John
Dan_the_Van
Hero
Posts: 3,027
Thanks: 1,459
Fixes: 90
Registered: ‎25-06-2007

Re: slow speeds

Here are a selection of ADSL/VDSL TP-Link modem routers

https://www.tp-link.com/uk/home-networking/dsl-modem-router/ 

Dan.

vorlon99
Dabbler
Posts: 17
Registered: ‎21-11-2020

Re: slow speeds

thanks for the catch, did not even notice

 

vorlon99
Dabbler
Posts: 17
Registered: ‎21-11-2020

Re: slow speeds

up and running again, thanks for the help guys

vorlon99
Dabbler
Posts: 17
Registered: ‎21-11-2020

Re: slow speeds

would you belive it, still doing it, getting a bit annoyed now.

vorlon99
Dabbler
Posts: 17
Registered: ‎21-11-2020

Re: slow speeds