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problems tonight? 12.20am Internet went down
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- problems tonight? 12.20am Internet went down
23-01-2024 12:42 AM - edited 23-01-2024 12:54 AM
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Restarted hub2, phone reported a connection on restart yet no Internet, using non default dns Google and opendns iirc
FTTP 500 regrade from Tues 28th November
Fixed! Go to the fix.
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Re: problems tonight? 12.20am Internet went down
23-01-2024 2:47 AM
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I've not had broadband or wi fi either for three days and Plusnet don't know what the issues are .
Mine went down three days ago at around 7.30pm.
It has affected router so cannot log in . Generally without being disrespectful agents are not help in the phone and they are the technical team so if they don't know then how are we supposed to?
The only think to do is constantly ring and request that if they can't figure it then you be directed to someone who can .
What amazes me is why do they employ people who have zero or extremely poor technical knowledge and call them the technical team ?
Bewildering!
Mine went down three days ago at around 7.30pm.
It has affected router so cannot log in . Generally without being disrespectful agents are not help in the phone and they are the technical team so if they don't know then how are we supposed to?
The only think to do is constantly ring and request that if they can't figure it then you be directed to someone who can .
What amazes me is why do they employ people who have zero or extremely poor technical knowledge and call them the technical team ?
Bewildering!
Message 2 of 5
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23-01-2024 7:58 AM
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Re: problems tonight? 12.20am Internet went down
23-01-2024 12:41 PM
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yes took an hour, guessing unannounced BT work
FTTP 500 regrade from Tues 28th November
Re: problems tonight? 12.20am Internet went down
23-01-2024 12:42 PM
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Clad you got back.👍
John
Message 5 of 5
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- problems tonight? 12.20am Internet went down