Maybe some one would care to respond to ticket no's 248036506 and 421516024 and to the private messages that were requested by Tina11192 and Lexlex20020
As losing the will to live and patience is running very very thin in dealing with this farcical company
Next step if no response by 5pm today is to email the BT group CEO Allison Kirkby (allison.kirkby@bt.com) who is overall responsible for this shambles and invoice for my administration time and any loss