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Wifi problem - Connected but no internet

william1134ukA
Newbie
Posts: 2
Registered: ‎10-01-2022

Wifi problem - Connected but no internet

Hi all,

 

Just randomly tonight I noticed that all my wifi devices are showing - Connected but no internet

 

I have restarted the router and left it off for 5mins to no effect

I have done a factory reset to no effect

I have logged into the router and turned off the 5ghz to no effect

 
Connection via ethernet cable into the router is fine and I have internet through that, just no internet connection through the wifi.
 
I have a hub 2, which has been working fine up until now.
 
Please help!
3 REPLIES 3
Moongrazer
Dabbler
Posts: 13
Thanks: 12
Fixes: 1
Registered: ‎10-07-2016

Re: Wifi problem - Connected but no internet

There's a service outage affecting accessing any webpages right now - see here: https://community.plus.net/t5/Everything-else/DNS-servers-offline/m-p/1937740

dvorak
Moderator
Moderator
Posts: 29,702
Thanks: 6,588
Fixes: 1,485
Registered: ‎11-01-2008

Re: Wifi problem - Connected but no internet


Moderators Note


Topic is likely to be related to DNS issues see https://community.plus.net/t5/Everything-else/DNS-servers-offline/td-p/1937740/jump-to/first-unread-... so locked

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caravanj
Aspiring Pro
Posts: 296
Thanks: 26
Fixes: 3
Registered: ‎31-07-2014

Re: Wifi problem - Connected but no internet

There's a massive, virtually nationwide Plusnet internet outage but there's [-Censored-]-all about it on the Plusnet site, no explanation or anything, which is appalling.

We have now lost our security systems, our smoke detector systems & all our cameras. It's inexcusable for Plusnet not to have an information banner on their website's home page.

At the moment I'm using my laptop via my giffgaff mobile data as a WiFi hotspot.