'We have asked our wholesale broadband suppliers to turn interleaving off at your request.'

[#1]

As per the title, received an email this morning saying they are turning off interleaving 'at my request' and that the stability of my service may suffer...

Thing is, I haven't asked them to do this - I have regraded from 300/50 to 500/75 which appears to have been done today but there has been no mention prior to this of interleaving.

Should I just leave everything and see what happens? The last thing I want though is instability - I have done a speediest and the figures are what I would expect but it was certainly not as smooth as before although I did end up with effectively 500/70.

[#2 · Accepted solution]

Quick search on forum

https://community.plus.net/t5/Full-Fibre/Interleaving-turned-off/m-p/1881833#M18280 

https://community.plus.net/t5/Full-Fibre/Interleaving-Full-Fibre-500/m-p/1898585#M19762 

It's a notification 'bug'.

[#3]

Thanks very much - unfortunately I am one of those people who tends to look at the 'front page' of a forum and if my answer isn't there I just post anyway...

[#4]

Hi Chubsta,
This message is not relevant to Full Fibre.
There is no interleaving on Full Fibre.
The message is a hang over in Plusnets systems from ADSL & VDSL which can use interleaving.
Regards
Richard