Want to Join PlusNet FTTP From BT FTTP
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11-04-2018 12:14 PM
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Hi,
I have tried calling up and using online chat but unfortunately I haven't found the expertise I need to help me though this problem.
Currently I am on BT Infinity 2 and the price is getting eye watering! So I want to switch supplier, but I'm In a bit of a jam.
I live in a new build and don't have copper wires installed to the home, only fibre... so I'm unable to join as a ADSL customer then apply for the FTTP trial like I have read about on the forum.
Has anybody else had a similar experience or know a way to bypass the ADSL issue?
Thanks in advance
Fixed! Go to the fix.
11-04-2018 12:54 PM
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Welcome to the community forums @Nigel55
Unfortunately due to the way our signup process works for new customers, we can't setup an account if there isn't ADSL or FTTC showing at www.dslchecker.bt.com
Hopefully in the not too distant future we'll offer FTTP as a full service for new customers as well as existing.
For the time being there's no workaround I'm afraid.
Sorry for any disappointment.
Anoush
Re: Want to Join PlusNet FTTP From BT FTTP
12-04-2018 5:24 PM
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Re: Want to Join PlusNet FTTP From BT FTTP
12-04-2018 6:00 PM
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Re: Want to Join PlusNet FTTP From BT FTTP
12-04-2018 7:11 PM
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Re: Want to Join PlusNet FTTP From BT FTTP
12-04-2018 11:21 PM
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Unfortunately the DSL checker reports that I only have WBC FTTP available. Booo!
I guess I have to go back to BT with my tail between my legs and hand over the cash. (Already cancelled the contract after throwing my toys out of the pram) haha
It's bloody crazy that no other company wants to muscle in on the monopoly BT has on people like me!?
I really look forward to you guys and others companys fully supporting this type of connection then I can tell BT where to stuff there price hikes!
Thanks again 👍
Re: Want to Join PlusNet FTTP From BT FTTP
13-04-2018 7:42 AM
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There are other ISPs that will supply FTTP without the stupid PlusNet conditions of having a copper line service before you can get FTTP. Ones that come to mind are Zen and Andrews and Arnold (A&A). You may find that their prices are higher than the mass market providers such as BT but may be worth a look.
Re: Want to Join PlusNet FTTP From BT FTTP
13-04-2018 12:02 PM
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List of ISPs who offer services across Openreach WBC FTTP can be found at
Re: Want to Join PlusNet FTTP From BT FTTP
13-04-2018 1:17 PM - edited 13-04-2018 10:41 PM
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No problems.
If it helps, looking through previous posts, this “workaround” might be feasible.
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