Upgrading speed on legacy FTTP trial
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Upgrading speed on legacy FTTP trial
28-03-2021 11:27 AM
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I have plusnet fttp, having kept it since the trial, without line rental, with a 36Mb speed. Is it possible to upgrade to get faster speeds e.g. equivalent of Unlimited Fibre extra at 66Mb, staying with plusnet and keeping the fttp (I can't get fttc broadband where I live). I know there are now much faster speeds available elsewhere, but I'd like to look at what's available with plusnet first.
Thanks
Re: Upgrading speed on legacy FTTP trial
28-03-2021 11:42 AM
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Unfortunately it's no longer possible to get PN to upgrade you to a higher FTTP speed in pretty much any circumstances.
There have been several requests in threads on this forum for that, e.g. see this one - Upgrade from 40/10 to 80/20 for an explanation.
Re: Upgrading speed on legacy FTTP trial
28-03-2021 11:50 AM - edited 28-03-2021 11:53 AM
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Now that the trial is closed they will not upgrade any existing users so if you want better speeds you will have to leave Plusnet, unless they start selling a proper FTTP product. (There have been some rumours that this may be in the pipeline but Plusnet aren't saying)
Re: Upgrading speed on legacy FTTP trial
28-03-2021 1:30 PM
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The "bodges" that were used to create FTTP for customers on the Trial are no longer available to PlusNet staff so they can't change anything.
Brian
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