Ticket update 162004457
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Ticket update 162004457
16-11-2017 4:51 PM
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If I’m honest, I’m highly skeptical over whether it will be possible for FTTP to be installed so I’m really keen to hear any updates and whether any survey has been carried out.
Kind regards,
Gavin
Re: Ticket update 162004457
16-11-2017 4:59 PM
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If you look at the DSL Checker does it have a column headed "FTTP Install Progress" (should say either "1 stage" or "2 stage"). Also what does the narrative under the results day about FTTP
http://www.dslchecker.bt.com/adsl/adslchecker.welcome
Brian
Re: Ticket update 162004457
16-11-2017 5:20 PM
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Re: Ticket update 162004457
16-11-2017 5:29 PM
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Re: Ticket update 162004457
16-11-2017 6:19 PM - edited 16-11-2017 6:19 PM
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"1 stage" usually refers to only one visit required to install FTTP whereas an older method requires two. The new method is referred to as "connectorisation" where one end of the fibre cable has a factory installed connector to connect to the Distribution Point and after the cable is run to and into your house the other end is connected to an Optical Network Terminator (ONT).
As for "results day" it might read better and make more sense if I had typed "results say" - the narrative should have something which gives a clue to how easy (or otherwise) an install might be. Mine had "UG proven clear" which I knew (as the chamber is outside my neighbours house) means "underground duct proven clear - mine had a draw rope left in place.
Brian
Re: Ticket update 162004457
16-11-2017 6:32 PM
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Re: Ticket update 162004457
16-11-2017 6:47 PM
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OK, so they won't know if they can run cable through the duct until they turn up to do an install. One of my neighbour's had a blocked duct when they checked but they were able to push through from the other end. Age and length of duct might play a part but only time will tell.
Brian
Re: Ticket update 162004457
16-11-2017 6:50 PM
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Hopefully, the former 😬
Re: Ticket update 162004457
16-11-2017 7:08 PM
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FTTP cabling does not run from your phone cabinet but from the nearest Internet Point of Presence. Fibre cable is run to the general area and then individual Distribution Points and connected to the main cable at an Aggregation Point. The following website gives some idea of what's involved.
http://blog.thinkbroadband.com/2016/06/a-peek-at-the-future-world-of-openreach-fttp/
A DP should have been installed near your home. If not in the nearest chamber then one very close by. In the link above you'll see a picture of a UG chamber with 3 DP's installed. Two 8 port / nodes and one 4 port / node. The chamber in my neighbour's garden has one 8 node DP for 7 houses.
Given that FTTP is showing as available then the equipment must be in place and the network live. A fibre cable is run from the chamber through the duct used for your phone line. After it gets to your house they drill through the wall to bring it inside.
Brian
Re: Ticket update 162004457
16-11-2017 7:18 PM
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I had a disaster fibre installation when FTTC was enabled where the speeds were lower than my terrible ADSL (as if that were possible!) Eventually they agreed to switch back to ADSL and I resigned myself to forever being in a digital blackspot.
Had better not get too ahead of myself but quietly optimistic now.
Re: Ticket update 162004457
17-11-2017 1:20 PM
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There are few PlusNet FTTP trained staff so it can take a while to get a response.
Keep an eye on "View open Questions" on your PlusNet Members page (under Support).
Brian
Re: Ticket update 162004457
17-11-2017 1:38 PM
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Apologies for the delayed appointment confirmation on the ticket, however it does look like the order is committed for the date that was provisionally booked.
I'll get confirmation of that sent to you shortly
Re: Ticket update 162004457
27-11-2017 4:58 PM
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Kind regards,
Gavin
Re: Ticket update 162004457
29-11-2017 1:49 PM
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Worth noting that according to the Openreach guy this was not a 1 stage install. He had to call out someone else to run the fibre from the end of the road to my house and there was no rope in place for a pull through.
Re: Ticket update 162004457
29-11-2017 2:38 PM
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Upload is fine
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