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Ticket number 164004507

PhantomR
Grafter
Posts: 29
Thanks: 12
Registered: ‎23-11-2015

Re: Ticket number 164004507

Psst Pssstt @Gandalf

 

That Screenshot was from a speedchecker app...you should have spotted that and asked for a true ethernet reading as WIFI Is not a reliable reading and you don't guarantee that so everyone keeps telling me !!!

 

But saying that I'm jealous of that speed !!!

 

PhantomR CryGrin

 

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,300
Fixes: 1,600
Registered: ‎21-04-2017

Re: Ticket number 164004507

From what I can tell he's getting the max speeds possible over WiFi, we'd only ask to use a wired connection if the performance is poor wirelessly.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Mattybully
Grafter
Posts: 33
Thanks: 2
Registered: ‎12-03-2018

Re: Ticket number 164004507

Thanks all.

Could we now look to cancel my phone line please too?
PhantomR
Grafter
Posts: 29
Thanks: 12
Registered: ‎23-11-2015

Re: Ticket number 164004507

@Gandalf

Still it's always the First thing your support teams ask for even if the speeds seem correct !!!

Kind Regards

PhantomR

 

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,300
Fixes: 1,600
Registered: ‎21-04-2017

Re: Ticket number 164004507

@Mattybully I've created ticket 178062350 about that, if you can reply to it acknowledging you're happy with this I'll get the ball rolling.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet