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Static line not working?

FIXED
praful
Grafter
Posts: 26
Thanks: 5
Registered: ‎05-12-2019

Static line not working?

Hello
I have a static IP address. I can't connect to my network suddenly.

The last time this happened someone removed my static IP address and associated URL.

Please can you check I still have a static IP address.

Thanks
5 REPLIES 5
Mustrum
Community Veteran
Posts: 3,559
Thanks: 1,057
Fixes: 77
Registered: ‎13-08-2015

Re: Static line not working?

@praful   have you not checked for yourself by a simple google whatsmyip, or log into the router?

praful
Grafter
Posts: 26
Thanks: 5
Registered: ‎05-12-2019

Re: Static line not working?

@Mustrum I'm away from home and can't VPN in. The last time this happened, the static IP address was disabled. Hence my question.
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,489
Thanks: 554
Fixes: 97
Registered: ‎27-11-2020

Re: Static line not working?

Fix

Hey there @praful I have created a ticket on https://www.plus.net/wizard/?p=view_question&id=229691652 Let me know if you need anything.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
praful
Grafter
Posts: 26
Thanks: 5
Registered: ‎05-12-2019

Re: Static line not working?

Hi William
Thank you for the prompt response.
Praful
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,489
Thanks: 554
Fixes: 97
Registered: ‎27-11-2020

Re: Static line not working?

Not a problem at all Smiley If you need anything else please let me know.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team