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Slow page loading

Prologica
Rising Star
Posts: 104
Thanks: 4
Fixes: 1
Registered: ‎11-07-2020

Slow page loading

Hi,
I recently switched from copper to Fast Fibre 74. I'm getting consistent speed of 74mbps over WiFi but web pages aren't loading any faster, in fact I sometimes get the dreaded spinner waiting for a page to load. Are there any settings I need to tweak to improve this? I'm in a very rural setting, only one other house nearby so little channel clash likely I think. Any help appreciated. Thanks! P
5 REPLIES 5
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,450
Thanks: 533
Fixes: 93
Registered: ‎27-11-2020

Re: Slow page loading

Hey there @Prologica 

 

Thanks for raising this. Can you let me know if this is happening on all devices?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Prologica
Rising Star
Posts: 104
Thanks: 4
Fixes: 1
Registered: ‎11-07-2020

Re: Slow page loading

Hi @willcutforth, yes it's on all devices. During the day, we are mostly using a Google mini-hub for streaming radio and maybe browsing on two devices. In the evening we are watching TV via Firestick and browsing on two devices, all over WiFi. There's often a WiFi printer and a Mycloud server on standby in the background.
Thanks
P
Prologica
Rising Star
Posts: 104
Thanks: 4
Fixes: 1
Registered: ‎11-07-2020

Re: Slow page loading

Just to add that the only benefit we've found so far is that catch up TV very very rarely buffers and that's over WiFi too.
Prologica
Rising Star
Posts: 104
Thanks: 4
Fixes: 1
Registered: ‎11-07-2020

Re: Slow page loading

Any leads on this guys?

thanks

P

RobPN
Seasoned Hero
Posts: 5,089
Thanks: 2,655
Fixes: 13
Registered: ‎17-05-2013

Re: Slow page loading

@Prologica 

There's a possibility that your slow page loading is due to a slow DNS being used.

Even though I've a new Hub2 sitting somewhere in its sealed box, I've no idea how, or indeed if, you can change the DNS it uses.

See -

 https://www.plus.net/broadband/discover/what-is-dns-and-how-does-it-affect-my-internet/#:~:text=Alth....

and Mr. Google for more info.

 

Edit:  typo