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Slow download speed

scorp668
Newbie
Posts: 7
Registered: ‎23-11-2010

Slow download speed

Hi
  for the last 3 days now ive been getting around 1.6 to 1.8 download speeds as apposed to the 60 to 94 download speed, ive rebooted the modems 3 times and left off for around 10 mins, but still gettig the same slow speeds, ive just recently changed product to 60 gig a month download and not sure if that may have changed things.
please help.....  Cry
Rich
2 REPLIES 2
youngsyp
Grafter
Posts: 104
Registered: ‎01-11-2010

Re: Slow download speed

Check your IP profile in the first instance. The change of product could mean you've been put back on an ADSL profile inadvertantly.
Paul
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Slow download speed

Have you checked your Plusnet IP profile in the Member Centre?