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Sign up still available?
15-06-2017 8:03 AM
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Silly question but I assumed I'd get a call asking if I wanted to renew my PN contract - I was going to raise this trial on the call but it never came!
So I'm currently a customer awaiting re-signing, not sure where that puts me in the list of possibles...
Re: Sign up still available?
15-06-2017 9:04 AM
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Looking at the DSLchecker screenshot you've provided, I'm afraid FTTP isn't available, only FTTPoD which is no longer offered and was previously much much more expensive.
For the FTTP that is offered on the trial currently, you'd have to look out for WBC FTTP
In regards to re-contracting, I'm afraid it's not possible to call every customer when they come up to the end of their contract, however if you'd be interested in re-contracting on a new offer, I'd recommend giving our Customer Options Team a call on 0800 013 2632 (Select the option for thinking of leaving)
I hope this helps.
Re: Sign up still available?
15-06-2017 2:03 PM
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Re: Sign up still available?
15-06-2017 2:07 PM - edited 16-06-2017 9:37 AM
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@alvintc wrote:
I guess I'm still missing something as WBC FTTP says available?
I don't see that on the screenshot you uploaded
As per my previous response, it does show that FTTP on Demand is available, however I'm afraid WBC FTTP and FTTPoD are not the same and I don't believe any providers (Or Openreach for that matter) offer FTTPoD any more due to the costs involved.
EDIT:
Looks like the Openreach FTTPoD stop sell was lifted last year.
At this stage the service is still very expensive and not really intended for residential homes, but the improvements have been enough to get the “stop sell” lifted. According to BTWholesale, “Stop Sell lifted March 2016 following improvements in order handling and installation process.”
Re: Sign up still available?
15-06-2017 3:05 PM
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Hi Harry, 5th column:
WBC FTTP Availability date "Available"
Re: Sign up still available?
15-06-2017 3:11 PM
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I'm afraid that's FTTP on Demand as it states in the products in the Featured Products column.
It needs to show the same as the initial screenshot I responded with:
@HarryB wrote:
Re: Sign up still available?
15-06-2017 6:27 PM
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@alvintc You can get FTTPoD (not from PlusNet) if you've got deep pockets (1000's for install costs then 100's per month for a contract of 3 years), e.g. check this thread.
Re: Sign up still available?
16-06-2017 9:40 AM
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Edited post 4 as I hadn't realised Openreach had lifted the stop sell on FTTPoD. However I'm afraid this doesn't change previous responses regarding us not providing FTTPoD as part of the FTTP trial.
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