New FTTP Install - Slow Download Speeds

[#1]

Finally gotten my FTTP install complete and it looks like I'm getting some curiously slow download speeds.
ookla and the BT test are showing around 2Mbps down but 20MBs up.
I know there is some initial magic that goes one but any ideas what could be causing this?
Cheers, Dan

[#2]

It maybe that Plusnet forgot to increase your Line Speed as shown in the member centre at https://portal.plus.net/my.html?action=data_transfer_speed
It is probably still set to your ADSL speed which limits the downstream but not the upstream.
It is a common issue and needs a Plusnet member of staff to take a minute to set it and then you need to disconnect/connect your session in the router once the speed shows correctly on the above link.