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Moving into new build - would like to trial FTTP

Posts: 1
Registered: ‎23-09-2016

Moving into new build - would like to trial FTTP


I'm an existing Plusnet customer and I'm due to move house shortly into a new build. I was advised that only BT can supply fibre to the premises, but I understand I may be able to register for a trial with Plusnet.

Please could you advise me how to go ahead with this and what info I will require? Also how long does it normally take to set up?

Thanks in advance.

Posts: 3,000
Thanks: 928
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Registered: ‎21-09-2009

Re: Moving into new build - would like to trial FTTP


Welcome to the forums.

Some standard info below, Would need staff to confirm that they are happy to set up as it is a house move too which complicates things.


First you must be an existing Plusnet broadband customer.

Then, check with BT if you are able to get FTTP using the BT Broadband checker at
The results will need to look like this


If the first line of the "Featured Products" says "WBC FTTP" then you can apply for the trial at

Another way is to go to the BT Retail website and see if you can buy Infinity 4 from them (FTTP at 330Mbps download). If you can then you can also apply to join the Plusnet trial or use BT or even Zen (the latter 2 offer FTTP as a product not just a trial)

Finally Plusnet only offer 2 speeds for FTTP, 40Mbps down/2Mbps up or 80Mbps down/20Mbps up. Use BT if you want faster.

Ex - Plusnet Customer (2009 - 2023) now with BT