Messy openreach installation

[#1]

I recently ordered a Plusnet package and had an openreach engineer install full fibre to my property last week, and I am surprised at how messy the installation is.

Blown-out stone, damaged mortar, nails sticking out, the entry hole covered with silicone with no cover box.

I would try and repair the blown out stone myself with epoxy, but the engineer took the broken pieces with him.

And to top it all off, he left some old cable ties on my driveway.

Is this level of messiness and damage normal, or have I been unlucky?

[#2]

Use the Openreach complaints of poor workmanship process https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy

[#3]

Moderators Note

This topic has been moved from Full Fibre to My Order