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Installation of Fibre - was there any point?

Chief68
Newbie
Posts: 1
Registered: ‎23-07-2014

Installation of Fibre - was there any point?

Had fibre installed yesterday and now faced with the horror of slower speeds than copper broadband when downloading. 3.5mb if I'm lucky.  Waited for 30 minutes to speak to Tech Support tonight,  eventually got through and got cut off within a minute.  Not a good start.  Angry Angry
1 REPLY 1
picbits
Rising Star
Posts: 3,432
Thanks: 23
Registered: ‎18-01-2013

Re: Installation of Fibre - was there any point?

Hopefully the guys on here will just need to tweak your speed settings (sometimes it doesn't automagically do it when you move over to FTTC)
What were your predicted speeds ? Also make sure you take any speed tests via a wired connection rather than wireless.