I don't have a spare one, (as it was the engineer had to use the one that connected my central heating hub) I'll have to order one from somewhere.. does it have to be a particular sort? Thanks.
will do fine depending on how long a cable you need
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
@mpsoborne There is another thread on this board where the WAN link speed was 100Mbit and restarting the Hub2 router cured the problem. The poster actually changed the power supply and came to the conclusion that the original one was faulty, this is debateable, it may just be the power reset that caused the Hub to connect at 1Gbit. Could be worth a try.
I don't have a spare one, (as it was the engineer had to use the one that connected my central heating hub)
Your central heating hub won't need >100mbps, so if the lengths of the cables are appropriate you could just swap them over (at least until you get a new cable)
I only have the one which he removed from the central heating hub and used it to connect the router to the ONT, it has nothing printed on the cable so may be just a cheap one I don't know.
I have a new one coming today a Cat 5e so fingers crossed this will help with the speed.
I only have the one which he removed from the central heating hub
There would have been an ethernet cat5e cable supplied with the Plusnet hub, do you not still have that ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
@mpsoborne You should have had an ethernet cable supplied with the Plusnet Hub2, it looks like the cable you are using could be the problem, but did you try restarting the Hub2 as I suggested in my post yesterday.
Hi, yes restarted the hub and you're right I would have had one with the hub, very odd that it's not there. Anyway, when new one arrives I'll give that a go see if there's any difference. Thanks.
