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New Customer

tyga2025
Newbie
Posts: 4
Thanks: 1
Registered: yesterday

Re: New Customer

Customers are wondering why are my speeds are flucating on full fibre connection ? dropping speeds etc . 

 

Plusnet knows the answer as Why this is happening but will not give you the information. Techanical Support will not provide you with this information. 

 

You will be shocked if you knew

Bella123
Grafter
Posts: 41
Thanks: 2
Registered: ‎15-01-2025

Re: New Customer

shock us then

tyga2025
Newbie
Posts: 4
Thanks: 1
Registered: yesterday

Fluctuating Speeds why ?

Plusnet knows the answer but will not provide you with the information.

tyga2025
Newbie
Posts: 4
Thanks: 1
Registered: yesterday

Re: Fluctuating Speeds why ?

You would be suprised if you knew.

 

I just switched my 500MB sevice over to them on Monday 31st March 2025 .

 

Now switching my service over to Aquiss

tyga2025
Newbie
Posts: 4
Thanks: 1
Registered: yesterday

Re: New Customer

Openreach offered plusnet to opt out of DLM Profile but instead choosed to keep it.

 

I have it confirmed today ( Berlive me on good Authority ) that they are using DLM Profile on your Full Fibre Connection..

 

It is not needed on Full Fibre Connection.

 

This is why your speeds are fluctuating. 

Mr_Paul
All Star
Posts: 817
Thanks: 301
Fixes: 14
Registered: ‎07-06-2022

Re: Fluctuating Speeds why ?

@tyga2025 

Well go on then, enlighten us.

 

.

jab1
The Full Monty
Posts: 20,488
Thanks: 6,794
Fixes: 303
Registered: ‎24-02-2012

Re: New Customer

@tyga2025 DLM does  not work on FTTP, and in any case @Bella123 is not on it.

John
RobPN
Seasoned Hero
Posts: 5,308
Thanks: 2,807
Fixes: 13
Registered: ‎17-05-2013

Re: Fluctuating Speeds why ?


@tyga2025 wrote:

You would be suprised if you knew.

 

I just switched my 500MB sevice over to them on Monday 31st March 2025 .

 

Now switching my service over to Aquiss


@tyga2025 

Perhaps you're just here to try and wind people up, but you seem to know nothing everything about how things work, so I assume you realise if you've terminated a fresh contract with PN to move to another provider you'll be receiving a hefty bill for doing so.

RealAleMadrid
Aspiring Hero
Posts: 2,935
Thanks: 1,557
Fixes: 62
Registered: ‎07-07-2009

Re: New Customer

@tyga2025 I don't know where this nonsense story has come from but the only element of truth in your posts in relation to DLM is ...

It is not needed on a Full Fibre Connection

That is correct it doesn't exist at all on FTTP.

Best of luck with your early termination charges.

jab1
The Full Monty
Posts: 20,488
Thanks: 6,794
Fixes: 303
Registered: ‎24-02-2012

Re: New Customer

@RobPN , @RealAleMadrid I think @tyga2025 was a little late with his/her 'April Fool' joke. 🤣

John