Fibe package upgrade

[#1]

Thank you both, and thank you for removing the one with the IP.

I have very little knowledge when it comes to technology, so applogies if i Breached anything, or put myself at risk. 🤦🏻

In idiots terms, are you suggesting a try an ethernet test with it plugged directly in to the xbox?

Also, are you suggesting the Plusnet router is not capable of the speeds they are selling to me? I did ask if a new router was required and I was assured not.

On another side note, why was I historically able to achieve (albeit temporarily) a speed near 500mbps?

500 is what I was expecting and with the change it hasn’t gone up at all.

[#2]

Also, are you suggesting the Plusnet router is not capable of the speeds they are selling to me?

The router is perfectly capable of 900Mb , just wired not wireless

[#3]

@DeeeeeJ 

regarding your IP Address as it is a static IP Address (always the same) its just advised not to share it on a public forum. No rule breached just not advised.

I am on Full Fibre 900 / 100, I use a TP-Link router which supports WiFi 6. there are few considerations with WiFi.

The device being used, not all WiFi interfaces are equal, older devices might not support the faster speeds.

My HP laptop (WiFi 5 device) link speed is limited to 433.3 Mbps by the adapter, speedtest is typically is 340/100. 

My Pixel 7 Pro (WiFi 6 device) a typical speed test is around 600 / 100

My Samsung Tab-S10 (WiFi 6 device) a typical speed test is around the same.

Distance from Wireless Access Point / router.

The use of WiFi extenders can also restrict WiFi speeds.

This is why a direct wired connection to the hub is required as the LAN using a CAT 5e or above cable as it bypasses the hardware restrictions a WiFi adapter on the device and Hub Two has.

Although you may be disappointed your'e not receiving the full paid for speeds on some devices, is this actually causing an issue with day to day use of them? 

For any speedtest I suggest sharing the test result link rather than a image.

A positive, you have increased the upload speed to 100 Mbps which may be of a benefit to you.

[#4]

I'll echo @Dan_the_Van s comments, Wireless speeds can be inconsistent and be limited by the router and/or the device.

I have a relatively new laptop with a Wifi 6 capable NIC and it always dissappointed me that it could only get around 400Mb with my previous router ( Zyxel VMG3925-B10C which is only Wifi 5). So eventually I upgraded the router to a Wifi 6 one (Cudy WR3000H) and now the lappie gets around 750Mb. I still had a problem that sometimes it would drop to around 150Mb. Its an Intel NIC and eventually I tracked it to needing the adapter property  'Mimo power saving mode' setting to 'No SMPS' .

I also had problems with an Android tablet, it refused to show above 50Mb on a speedtest. A similar spec Android phone in the same location would give >250Mb. My first thought was that it was connecting to the 2.4ghz band rather than 5ghz but since my router has the bands split that wasnt a possible explanation!. After much investigation I eventually gave up and decided (as Dan suggests) that it wasnt affecting the real-life performance so just accepted it. Some time after replacing the router with the Wifi 6 one I had cause to do a retest on the tablet, lo and behold it was now showing >400Mb, go figure!