FTTP trial
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- Re: FTTP trial
23-02-2018 2:16 PM
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Fixed! Go to the fix.
Re: FTTP trial
23-02-2018 2:30 PM
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What does the DSL Checker say for your line?
http://www.dslchecker.bt.com/adsl/adslchecker.welcome
You need to be a PlusNet customer before you apply for the Trial. After that it's basically however long the wait is for an Engineer to be available.
Brian
Re: FTTP trial
23-02-2018 2:33 PM
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23-02-2018 2:42 PM - edited 23-02-2018 2:43 PM
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The link to the FTTP trial can be found here for use once you are a Plusnet broadband customer.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: FTTP trial
23-02-2018 2:43 PM
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Because it's a Trial the PlusNet FTTP service is not integrated with their back office systems. Call and Live Chat staff tend to know little if anything about FTTP. If you sign up you can't get PlusNet TV but you can get the BT Sport App.
This is the only place for support. Hopefully a FTTP trained staff member will pick this thread up and advise on your options.
If you do get FTTP then the DSL results are showing it's a "1 stage" install which basically means its should be done on one visit. However, your Under Ground duct has not been evaluated so there's always the possibility of a blockage or some other problem running the fibre.
Brian
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