FTTP trial upgrade options
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FTTP trial upgrade options
27-10-2018 7:26 PM
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Hello
Re: FTTP trial upgrade options
27-10-2018 8:08 PM
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Unlimited Fibre Extra without phone line is £23.49, it went up earlier in the year by £1.
Personally I would wait for Gandalf or HarryB to appear here as I had issues a few years ago when I contacted the Customer Options Team about pricing. HarryB had to sort it out for me afterwards.
Re: FTTP trial upgrade options
28-10-2018 12:52 PM
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You have a choice or 38/10 for £18.49 or 78/20 for £23.49 (Unlimited Fibre or Extra)
The website shows an average speed. As you're on a FTTP connection you should get more or less maximum.
Login to your Members page and see what it says about upgrading - you might be able to do it automatically, If not, wait for a PlusNet FTTP trained staff member to respond here.
Brian
Re: FTTP trial upgrade options
29-10-2018 9:02 AM
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Hi Howard.
I've posted an reply to your ticket 183899594 and moved it to my own workflow so I can easily follow up with you.
Hope this helps.
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