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FTTP fault ?

Jasper555
Newbie
Posts: 2
Registered: ‎19-09-2018

FTTP fault ?

Hi, our relatively new FTTP service has been down since yesterday evening, is there a fault? Can the line be checked?
2 REPLIES 2
Jasper555
Newbie
Posts: 2
Registered: ‎19-09-2018

Re: FTTP fault ?

Spoke to technical support, apparently something had been removed from my account which stopped it working, now back working again.
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: FTTP fault ?

Sorry for the issues you experienced with your FTTP service, and I'm glad to hear that this was a relatively quick fix.

Feel free to let us know over here if you need any further assistance.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet