FTTP deployed, issue to property?
Quote It looks like our suppliers have deferred the external appointment, as unnecessary, which is good news.
Your internal installation is now fully booked in for 08/09/2014 between 8am and 1pm.
Just to confirm, I posted in the original ticket that I wanted the Master Socket moved from it's current location (behind the TV, terrible place) to in the passageway (extension is already there), will that go ahead?
Quote from: David
They don't normally touch the master socket as it's not needed/used for FTTP, unless you get fibre voice access (which Plusnet don't offer). But if you ask nicely, they might move it for you.
You'll need a power socket for where they put the ONT and a further power socket where you have your router. Normally they put the Customer Splicing Point where the BT cabling/ducting comes into your property.
Tomorrow is the day, so my fingers are crossed the engineer shows up and everything goes to plan, naturally I'm preparing for the worst
/edit - Engineer just rang, he'll be here in a few minutes, my fingers are crossed though still prepared for the worst
/edit2 engineer has been here three and a half hours, he went exchange to finish the work, came back and no green light, he checked the wire and no light was going through it! Hopefully he can fix it but prepare for the worst etc
/final-edit : All done! I finally have FTTP Just need to wait for profile to be updated, though if you want to update it to 330 or 100 I won't complain 
/edit - Engineer just rang, he'll be here in a few minutes, my fingers are crossed though still prepared for the worst
/edit2 engineer has been here three and a half hours, he went exchange to finish the work, came back and no green light, he checked the wire and no light was going through it! Hopefully he can fix it but prepare for the worst etc
/final-edit : All done! I finally have FTTP
Just need to wait for profile to be updated, though if you want to update it to 330 or 100 I won't complain
It's all over, almost!
That's my speed results But, on the email I got yesterday is said my package is Unlimited Fibre Extra (Without Phone), we have our phone with PN (it's a different username to mine though).so I'm going to be charged the excess even though we have phone+fibre.
That's my speed results
But, on the email I got yesterday is said my package is Unlimited Fibre Extra (Without Phone), we have our phone with PN (it's a different username to mine though).so I'm going to be charged the excess even though we have phone+fibre.
So far it's all been running smooth as silk, though these days it takes longer to install the stuff I download rather than to download it! Being able to download a 2Gb update for my console and have it done quickly is pretty sweet.
It's also nice to be able to have synch turned on, on the mobiles without my internet dying from capping the uploads
Not sure I could ever go back to plain old ADSL now.
It's also nice to be able to have synch turned on, on the mobiles without my internet dying from capping the uploads
Not sure I could ever go back to plain old ADSL now.