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FTTP - Static IP gone again

Mewcenary
Grafter
Posts: 35
Thanks: 6
Registered: ‎24-03-2009

FTTP - Static IP gone again

Hi,

 

Static IP has vanished from my account again.  Attempt to click on 'Add-ons' to verify just brings up 'An error occurred' on the web site.

What's the best route to resolve?

Thanks!

2 REPLIES 2
Mustrum
Community Veteran
Posts: 3,574
Thanks: 1,067
Fixes: 77
Registered: ‎13-08-2015

Re: FTTP - Static IP gone again

Have you checked your ip, either on the router or google whatsmyip?

It may just be your member centre not reporting correctly.

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,931
Thanks: 418
Fixes: 98
Registered: ‎22-01-2018

Re: FTTP - Static IP gone again

Hiya @Mewcenary

 

I'm really sorry for the confusion, I can assure you that the static IP is still on your account and that it will just be an error with the website. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team