Yer,
It was a rather odd response. It indicated an issue was known about, but we had not received any information on it from our suppliers and on contacting them, they were not aware of anything either.
The fault itself was still open this morning. It had been sent to Openreach due to the message it detected, and cleared within an hour. We didn't get any information, but this usually indicates that some form of marker was left to indicate a historical known problem and is not actually ongoing.
I had sent it back to the suppliers yesterday afternoon and saw you were back online briefly last night and are online as of this morning.
The fault is still under investigation, so expect a drop if they run some tests. I'm also awaiting a response on what they may/may not have done.
