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FTTC installed profile change needed please
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FTTC installed profile change needed please
07-04-2011 1:55 PM
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BT installed my FTTC this morning and i'm still getting my DSL speeds of 7meg so i would like a profile change please 
This BT Echolife HG612 looks a bit naff is there no way to bypass it and hook the cable router straight to the socket ?

This BT Echolife HG612 looks a bit naff is there no way to bypass it and hook the cable router straight to the socket ?
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Re: FTTC installed profile change needed please
07-04-2011 2:23 PM
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The profile should be updated within a day or so automatically - contact support if it has not (see post here for info).
And there is no way to bypass the Echolife modem I am afraid - at some point perhaps a combined modem/router solution will be available but for now the modem is required.
And there is no way to bypass the Echolife modem I am afraid - at some point perhaps a combined modem/router solution will be available but for now the modem is required.
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Re: FTTC installed profile change needed please
07-04-2011 5:06 PM
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HI Tracer,
Just changed that for you. You should see the change shortly.
Jojo
Just changed that for you. You should see the change shortly.
Jojo

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