Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
FTTC installed but server unreachable
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- FTTC installed but server unreachable
FTTC installed but server unreachable
19-10-2010 12:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had FTTC installed today without any problems other than remote desktop access to my Acer Windows Home Server from my Windows 7 desktop computer is broken, as is the Windows Home Server Console connection. Access to shared folders on the server is still working from the desktop machine and full access (remote desktop and console) is working from my laptop.
The WHS icon on the task bar which is usually green is grey and hovering over it shows 'Not connected to server'. If I run the setup software from the CD I get as far as 'Downloading software from your home server <servername> 0% complete' before it changes to 'This operation cannot be completed at this time'.
Anyone any thoughts on what might be the problem and how to get the connection back to where it was?
I'm using the Plusnet supplied Netgear router with the basic 'out of the box' setup.
The WHS icon on the task bar which is usually green is grey and hovering over it shows 'Not connected to server'. If I run the setup software from the CD I get as far as 'Downloading software from your home server <servername> 0% complete' before it changes to 'This operation cannot be completed at this time'.
Anyone any thoughts on what might be the problem and how to get the connection back to where it was?
I'm using the Plusnet supplied Netgear router with the basic 'out of the box' setup.
Message 1 of 3
(1,134 Views)
2 REPLIES 2
Re: FTTC installed but server unreachable
19-10-2010 9:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you using assigned IP addresses or DHCP assigned and has the network changed? Netgears tend to be 192.168.0.*.
Have you tried pinging things?
Have you tried pinging things?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 3
(395 Views)
Re: FTTC installed but server unreachable
19-10-2010 1:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It was on a fixed IP address, .100 or .50, I'm not sure which but have set both while trying for a solution. Ping works.
I seem to remember that a message relating to 'Network 4' popped up when the router was installed. Certainly, the Windows 7 desktop machine's LAN connectivity is impaired.
I seem to remember that a message relating to 'Network 4' popped up when the router was installed. Certainly, the Windows 7 desktop machine's LAN connectivity is impaired.
Message 3 of 3
(395 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- FTTC installed but server unreachable