Tim, looks like everything has gone OK. We have had a few installs where they've done it in the dark. We've had one that went wrong and had to be reverted were it got too dark to do the switch back to ADSL so had to be done the following morning but the that's about all because of the time.
SJR01 - I think you were just speaking to one of my colleagues and we had a look, we'll get an update through from BT today or early next week to let us know what needs to be done. We had a similar case a few weeks ago, what happened there was the engineer provided their base with the details of what was wrong and an another engineer was sent out on another day to correct the routing of the phone line. We then booked a new appointment for the customer and had him installed. The whole thing took a couple of weeks to do but it was during the bad weather so there were delays because of that.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
