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Drop my telephone line
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Drop my telephone line
24-01-2016 12:16 PM
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I am on the FTTP trial (and have been for a number of years). I am thinking of switching to Vonage (other VOIP providers are available!) and dropping my telephone line rental with PlusNet. Vonage allows you to keep your existing telephone number too. So I would drop my line rental, keep my existing FFTP package, and get Vonage to pick up my old telephone number. I understand from another post that this should all be possible now and that there is no need to keep renting a landline. I haven't yet contacted Vonage to set-up an account as I wanted to check how it would all work.
Can you tell me how I go about doing this - it is obviously very important that I don't lose my existing broadband, and also that I keep my existing telephone number.
Can you tell me how I go about doing this - it is obviously very important that I don't lose my existing broadband, and also that I keep my existing telephone number.
Message 1 of 7
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Re: Drop my telephone line
29-01-2016 2:57 PM
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Can anyone help on this. Looks like I need MelRocks or MattyC to respond.
Message 2 of 7
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Re: Drop my telephone line
29-01-2016 3:36 PM
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I've raised a ticket on your account to ensure the request is coming from you via the account as opposed to via the forums.
Please can you respond to me via the ticket and I'll pick that up for you.
Please can you respond to me via the ticket and I'll pick that up for you.
Message 3 of 7
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Re: Drop my telephone line
17-02-2016 6:14 PM
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Well my phone line has now been ceased, and I now have a VOIP connection via Vonage. The Vonage contract is only £8.00 a month, and includes unlimited landline calls, and caller display, and the quality appears to be the same, so quite a saving.
Message 4 of 7
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Re: Drop my telephone line
25-02-2016 11:23 PM
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so if u drop the copper phone line do u then no longer have to pay line rental as well?
Message 5 of 7
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Re: Drop my telephone line
25-04-2016 9:56 PM
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That's right: no copper phone line = no line rental
Message 6 of 7
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Re: Drop my telephone line
26-04-2016 9:10 AM
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Although you do have to pay the extra £2.50 a month to Plusnet for only buying broadband
Ex - Plusnet Customer (2009 - 2023) now with BT
Message 7 of 7
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