Download speed dropping off every day

[#1]

I have been on the trial since Monday. I wasn't really expecting to see much benefit if any at all from my previous 17.1/1 mbps. Started on Monday at 13mbps, improved on Tuesday to 15 mbps, but then started to drop off. Now down to 1mbps.

[#2]

Please try another speed tester - the BT one is absolutely hopeless at the moment and returns under 1 meg for me, while others give 60+. For a really quick test, try http://www.speedtest.bbmax.co.uk/

[#3]

I normally use the Thinkbroadband test, but posted the results of the BT one because I thought that you had to use that one when reporting a problem? Regardless, whatever test or download timing measurement I do, the fact is that I am suffering from a severe performance degradation.

[#4]

Quote from: kamho

but posted the results of the BT one because I thought that you had to use that one when reporting a problem?

Indeed - that is a bit of an issue at the moment, given the rubbish results that it frequently returns, but Plusnet seems well aware of this.