Connection down since yesterday

[#1]

Hi,
Anyone know if there are currently any network issues occuring? Typically, I do see my net connection drop sometimes but usually returns after a short while.

Since yesterday pm though my router can't connect and reports PPP CHAP authentication failures each time it tries to connect...

Would someone on here able to sort this out for me?

Thanks,
Rechard

[#2 · Accepted solution]

It looks like the password in your router is incorrect.

Have you recently changed your account password?

If so you'll need to head into the router and update it there.

Alternatively just reset the router using the pinhole on the back.

[#3]

Hi,
Damn... didn't think about that.. reset my password to access my account online to change some details... Didn't realise it was the same one on my router...been a long while since I've had to change anything in my router.

Anyway, many thanks.
Rechard

[#4]

No worries Rechard, easy mistake to make. Happens to the best of us.

Let us know if you need any further assistance.