Cease phone line for attention of "Melrocks"

[#1]

Hi, could you arrange for my phone line to be ceased, I understand this will mean a £2.50 price increase to my fibre broadband which I am quite happy with, could you confirm by email / call when this will happen?  Thank you and Kind Regards Mr T Attfield.

[#2]

Hi, amI able to call Customer Services to get my telephone line ceased, thank you?

[#3]

if you cease your line, it will cease your broadband. are you transferring it to another supplier?

[#4]

He is on FTTP so presumably doesn't need one

[#5]

I won't call in as customer services are not necessarily FTTP aware and they may cause issues.
I had MattyC take care of my phone line cease (I'm a FTTP customer too). Give it a week or so for Plusnet staff to pick up here.

[#6]

Quote from: Oldjim

He is on FTTP so presumably doesn't need one

bah, didn't check the forum it was in

[#7]

I've raised a ticket on your account to ensure the request is coming from you via the account as opposed to via the forums.
Please can you respond to me via the ticket and I'll pick that up for you.